Cover -- CONTENTS -- EDITORIAL ADVISORY BOARD -- Guest editorial -- Comply! Resistance is futile -- Vendor availability: a key factor for outsourcing in Chilean ICT sector -- How well are information risks being communicated to your computer end-users? -- User-centred security applied to the development of a management information system -- Improving protection mechanisms by understanding online risk -- Usable set-up of runtime security policies -- Toward viable information security reporting systems -- On the imbalance of the security problem space and its expected consequences.