Cover Page -- Title Page -- Copyright Page -- Dedication -- Contents -- Foreword -- Acknowledgments -- INTRODUCTION How Much Is Business? How Much Is Espionage? -- SECTION 1 People with Purpose: The Heart of Success -- CHAPTER ONE Where Intelligence Operations and Business Meet -- CHAPTER TWO What Are the Right Qualities? -- CHAPTER THREE Hiring to Support Your Mission -- CHAPTER FOUR Building a Committed Cadre -- SECTION 2 The Intelligence Cycle -- CHAPTER FIVE Collection-Challenges and Techniques -- CHAPTER SIX Collection-Interpersonal Skills -- CHAPTER SEVEN Analysis -- CHAPTER EIGHT Dissemination -- SECTION 3 Organizational Improvement -- CHAPTER NINE Public Image -- CHAPTER TEN The Presumption of Success -- CHAPTER ELEVEN Meeting Change with Intelligence -- CHAPTER TWELVE Damage Assessment -- CONCLUSION When Advice from a Spy Means Good Business -- Glossary -- Source Material and Recommended Reading -- Index.