Contents -- Introduction -- I The Problem Is Chaos -- 1 Chaos -- 2 Progress -- 3 Fragmentation -- II The Solution Is Organization -- 4 What Does Organization in Health Care Look Like? -- 5 What Kinds of Systems Improve Health Care? -- 6 Tightly Structured Health Care Delivery Organizations -- 7 Organizing the Mainstream of U.S. Medicine -- 8 What Can Payers, Employers, and Patients Do? -- III How Do We Get There? -- 9 Evolution or Revolution? -- 10 Provider Change -- 11 Payment Change -- 12 Market Change -- 13 Accelerating Evolution -- References -- Further Readings -- Index.