Chapter 1. The fourth way of change: towards an age of inspiration and sustainability -- Chapter 2. Teaching and the change wars: the professionalism hypothesis -- Chapter 3. From system effectiveness to system improvement: reform paradigms and relationships -- Chapter 4. International benchmarking as a lever for policy reform -- Chapter 5. Industrial benchmarking: a research method for education -- Chapter 6. The music of democracy: emerging strategies for a new era of post-standardization -- Chapter 7. Preparing for the new majority: how schools can respond to immigration and demographic change -- Chapter 8. When politics and emotion meet: educational change in racially divided communities -- Chapter 9. Engaging practice: school leadership and management from a distributed perspective -- Chapter 10. Institutions, improvement, and practice -- Chapter 11. Level-five networks: making significant change in complex organizations -- Chapter 12. Reform without (much) rancor -- Chapter 13. Have theory, will travel: a theory of action for system change.