The practice of digital heritage and the heritage of digital practice / Ross Parry -- A brief history of museum computerization / David Williams -- The changing role of information professionals in museums / Andrew Roberts -- What is information in the museum context? / Elizabeth Orna and Charles Pettitt -- The world of (almost) unique objects / Robert Chenhall and David Vance -- Standards for networked cultural heritage / David Bearman -- Database as symbolic form / Lev Manovich -- The museum as information utility / George F. MacDonald and Stephen Alsford -- Museum collections, documentation and shifting knowledge paradigms / Fiona Cameron -- Semantic dissonance : do we need (and do we understand) the semantic Web? / Ross Parry, Nick Poole and Jon Pratty -- Building a universal digital memory / Pierre Lévy -- On the origins of the virtual museum / Erkki Huhtamo -- From Malraux's imaginary museum to the virtual museum / Antonio M. Battro -- Virtual spaces and museums / Andrea Bandelli -- The virtual visit : towards a new concept for the electronic science centre / Roland Jackson -- Empowering the remote visitor : supporting social museum experiences among local and remote visitors / Areti Galani and Matthew Chalmers -- Museums outside walls : mobile phones and the museum in the everyday / Konstantinos Arvanitis -- Access to digital heritage in Africa : bridging the digital divide / Lorna Abungu -- My dream of an accessible Web culture for disabled people / Kevin Carey -- My dream of an accessible Web culture for disabled people : a re-evaluation / Kevin Carey -- Implementing a holistic approach to E-learning accessibility / Brian Kelly, Lawrie Phipps and Caro Howell -- Usability evaluation for museum websites / Daniel Cunliffe, Efmorphia Kritou and Douglas Tudhope -- Culture as a driver of innovation / Ranjit Makkuni -- The Web and the unassailable voice / Peter Walsh -- When the object is digital : properties of digital surrogate objects and implications for learning / Olivia C. Frost -- Learning by doing and learning through play : an exploration of interactivity in virtual environments for children / Maria Roussou -- Interactivity and collaboration : new forms of participation in museums, galleries and science centres / Christian Heath and Dirk Vom Lehn -- Visitors' use of computer exhibits : findings from five gruelling years of watching visitors getting it wrong / Ben Gammon -- Museums and virtuality / Klaus Müller -- When all you've got is 'the real thing' : museums and authenticity in the networked world / Jennifer Trant -- Authenticity and integrity in the digital environment : an exploratory analysis of the central role of trust / Clifford Lynch -- Why museums matter / Marc Pachter -- Defining the problem of our vanishing memory : background, current status, models for resolution / Peter Lyman and Howard Besser -- Curating new media / Matthew Gansallo -- Managing new technology projects in museums and galleries / Matthew Stiff -- Rationale for digitization and preservation / Paul Conway -- 'Speaking for themselves' : new media and 'making the modern world' / Frank Colson and Jean Colson -- The evaluation of museum multimedia applications : lessons from research / Maria Economou -- A survey on digital cultural heritage initiatives and their sustainability concerns / Diane M. Zorich -- Making the total museum possible / Tomislav Šola -- Museums in the information era : cultural connectors of time and space / Manuel Castells -- The shape of things to come : museums in the technological landscape / Simon J. Knell -- Digital heritage and the rise of theory in museum computing / Ross Parry.