1. Database high availability : an extended survey / Moh'd A. Radaideh, Hayder Al-Ameed -- 2. Enterprise metadata for reliable web applications / R. Todd Stephens -- 3. Architecture of an information system for personal financial planning / Oliver Braun, Günter Schmidt -- 4. Approaches to building high performance Web applications : a practical look at availability, reliability, and performance / Brian Goodman, Maheshwar Inampudi, James Doran -- 5. The demise of a business-to-business portal / Arthur Tatnall, Alex Pliaskin -- 6. A security solution for Web-services based grid application / Yih-Jiun Lee -- 7. Conceptual model driven software development (CMDSD) as a catalyst methodology for building sound semantic Web frameworks / Thomas Biskup, Nils Heyer, Jorge Marx Gómez -- 8. Automatic replication for Web applications / Pablo Galdámez -- 9. A scalable QoS-aware Web services management architecture (QoSMA) / M. Adel Serhani, Elarbi Badidi, Mohamed Vall O. Mohamed-Salem -- 10. Information system development failure and complexity : a case study / Abou Bakar Nauman, Romana Aziz, A.F.M. Ishaq -- 11. SLA monitoring of presence-enabled services : a new approach using data envelopment analysis (DEA) / Tapati Bandopadhyay, Pradeep Kumar -- 12. All-optical Internet : next-generation network infrastructure for e-service applications / Abid Abdelouahab, Fouad Mohammed Abbou, Ewe Hong Tat, Toufik Taibi.