Effort-Accuracy Trade-Off in Using Knowledge Management Systems / Robin S. Poston, Cheri Speier -- Knowledge Appraisal and Knowledge Management Systems: Judging What We Know / Hannah Standing Rasmussen, Nicole Haggerty -- Rewarding End-Users for Participating in Organizational KM: A Case Study / Mayasandra N. Ravishankar -- Exploring System Use as a Measure of Knowledge Management Success / Murray E. Jennex -- Collaborative Knowledge Management in the Call Center / Debbie Richards -- Diffusing Management Information for Legal Compliance: The Role of the IS Organizationwithin the Sarbanes-Oxley Act ./ Ashley Braganza, Ray Hackney -- The Role of Expertise in the Evaluation of Computing Architectures: Exploring the DecisionModels of Expert and Novice IS Managers / Akhilesh Bajaj -- End User Types: An Instrument to Classify Users Based on the User Cube / Chittibabu Govindarajulu, Bay Arinze -- Social and Usage-Process Motivations for Consumer Internet Access / Thomas F. Stafford -- General and Specific Computer Self-Efficacy: An Empirical Comparison of their Strength inPredicting General and Specific Outcomes / James P. Downey, R. Kelly Rainer Jr., Summer E. Bartczak -- Design of the PromoPad: An Automated Augmented-Reality Shopping Assistant / Wei Zhu, Charles B. Owen, Hairong Li, Joo-Hyun Lee -- Thinking Outside of the Ballot Box: Examining Public Trust in E-Voting Technology /Susan K. Lippert, Ekundayo B. Ojumu.

End Users' Acceptance of Information Technology: A Rasch Analysis / Geoffrey N. Soutar, Steven Ward -- 4Information Technology Supported Communication - Group Cohesion, Agreeability,and Performance: The Role of Media Richness / Michael B. Knight, D. Scott Hunsinger, J. Michael Pearson -- Ratings Schemes in e-Commerce / Robin S. Poston, Marla B. Royne -- Validating the End-User Computing Satisfaction Instrument for Online Shopping Systems / Chung-Tzer Liu, Yi Maggie Guo.