Designing hospital information systems: handling complexity via a user-oriented, document-based approach / Anita Krabbel and Ingrid Wetzel -- Healthcare process redesign: a case study / Minh Huynh and Sal Agnihothri -- Information security framework for health information systems / Lech J. Janczewski -- Health information management and individual privacy: application of new zealand's privacy legislation / Felix B. Tan and Gehan Gunasekara -- Understanding success and failure of healthcare information systems / Richard Heeks, David Mundy and Angel Salazar -- The use of artificial intelligence techniques and applications in the medical domain / Adi Armoni -- An intelligent data mining system to detect healthcare fraud / Guisseppi A. Forgionne, Aryya Gangopadhyay and Monica Adya -- Diabetes mellitus - evaluating the diagnostic probabilities / Adi Armoni -- Telemedicine and the information highway / Bruno Lavi and Zeev Rothstein -- Client-server computing : lessons learned and an application in the healthcare industry / Mahesh S. Raisinghani, Ann Shou-an Char.