Branded customer service : the new competitive edge
by
Barlow, Janelle, 1943-
Title
:
Branded customer service : the new competitive edge
Author
:
Barlow, Janelle, 1943-
ISBN
:
9781576758861
9781609943233
Personal Author
:
Barlow, Janelle, 1943-
Edition
:
1st ed.
Publication Information
:
San Francisco, CA : Berrett-Koehler, ©2004.
Physical Description
:
1 online resource (xii, 259 pages) : illustrations
Local Note
:
O'Reilly
Subject Term
:
Customer services.
Business names.
Brand name products.
Marketing & Sales.
Commerce.
Business & Economics.
Service à la clientèle.
Raison sociale.
Produits de marque.
BUSINESS & ECONOMICS -- Customer Relations.
Brand name products. (OCoLC)fst00837883
Business names. (OCoLC)fst00842797
Customer services. (OCoLC)fst00885545
Klantenservice.
Merknamen.
Added Author
:
Stewart, Paul, 1966-
Electronic Access
:
Library | Material Type | Item Barcode | Shelf Number | Status |
---|
IYTE Library | E-Book | 2284800-1001 | HF5415.5 .B3667 2004 | O'reilly E-Books |