Service Level Agreements : a Legal and Practical Guide.
by
 
Desai, Jimmy.

Title
: 
Service Level Agreements : a Legal and Practical Guide.

Author
: 
Desai, Jimmy.

ISBN
: 
9781849280709

Personal Author
: 
Desai, Jimmy.

Publication Information
: 
Ely : IT Governance Pub., 2010.

Physical Description
: 
1 online resource (117 pages)

Local Note
: 
O'Reilly

Subject Term
: 
Service-level agreements.
 
Information technology -- Quality control.
 
Service industries -- Quality control.
 
Qualité de service.
 
Technologie de l'information -- Qualité -- Contrôle.
 
Services (Industrie) -- Qualité -- Contrôle.
 
COMPUTERS -- Computer Literacy.
 
COMPUTERS -- Computer Science.
 
COMPUTERS -- Data Processing.
 
COMPUTERS -- Hardware -- General.
 
COMPUTERS -- Information Technology.
 
COMPUTERS -- Machine Theory.
 
COMPUTERS -- Reference.
 
COMPUTERS -- General.
 
Service industries -- Quality control. (OCoLC)fst01113456
 
Service-level agreements. (OCoLC)fst01113530

Electronic Access
: 
https://learning.oreilly.com/library/view/~/9781849280709/?ar
 
https://go.oreilly.com/library-access/library/view/-/9781849280709/?ar
 
https://learning.oreilly.com/library/view/~/9781849280709


LibraryMaterial TypeItem BarcodeShelf NumberStatus
IYTE LibraryE-Book2290672-1001HD9696 .C62O'reilly E-Books