Customer service : new rules for a social media world
by
 
Shankman, Peter.

Title
: 
Customer service : new rules for a social media world

Author
: 
Shankman, Peter.

ISBN
: 
9780132116916
 
9780789747099
 
9781282917941
 
9786612917943
 
9780132116978

Personal Author
: 
Shankman, Peter.

Publication Information
: 
Indianapolis, Ind. : Que, ©2011.

Physical Description
: 
1 online resource (ix, 189 pages) : illustrations

Local Note
: 
O'Reilly

Subject Term
: 
Customer services.
 
Internet marketing.
 
Social media.
 
Online social networks.
 
Service à la clientèle.
 
Marketing sur Internet.
 
Médias sociaux.
 
Réseaux sociaux (Internet)
 
Customer services. (OCoLC)fst00885545
 
Internet marketing. (OCoLC)fst00977272
 
Online social networks. (OCoLC)fst01741311
 
Social media. (OCoLC)fst01741098
 
Commerce.
 
Marketing & Sales.
 
Business & Economics.

Electronic Access
: 
https://learning.oreilly.com/library/view/~/9780132116916/?ar
 
https://go.oreilly.com/library-access/library/view/-/9780132116916/?ar


LibraryMaterial TypeItem BarcodeShelf NumberStatus
IYTE LibraryE-Book2291545-1001HF5415.5 .S5194 2011O'reilly E-Books