CRM fundamentals
by
Kostojohn, Scott.
Title
:
CRM fundamentals
Author
:
Kostojohn, Scott.
ISBN
:
9781430235910
Personal Author
:
Kostojohn, Scott.
Publication Information
:
[New York, N.Y.] : Apress, ©2011.
Physical Description
:
1 online resource
Series
:
The expert's voice in information technology
Expert's voice in information technology.
Local Note
:
O'Reilly
Subject Term
:
Customer relations -- Management.
Customer relations -- Management -- Data processing.
Electronic commerce.
Commerce électronique.
BUSINESS & ECONOMICS -- Industrial Management.
BUSINESS & ECONOMICS -- Management.
BUSINESS & ECONOMICS -- Management Science.
BUSINESS & ECONOMICS -- Organizational Behavior.
Informatique.
Customer relations -- Management. (OCoLC)fst00885539
Customer relations -- Management -- Data processing. (OCoLC)fst00885540
Electronic commerce. (OCoLC)fst00906906
Genre
:
Electronic books.
Added Author
:
Johnson, Mathew.
Paulen, Brian.
McKinnie, Tom.
Electronic Access
:
Library | Material Type | Item Barcode | Shelf Number | Status |
---|
IYTE Library | E-Book | 2293150-1001 | HF5415.5 .K67 2011 EB | O'reilly E-Books |