CRM fundamentals
by
 
Kostojohn, Scott.

Title
: 
CRM fundamentals

Author
: 
Kostojohn, Scott.

ISBN
: 
9781430235910

Personal Author
: 
Kostojohn, Scott.

Publication Information
: 
[New York, N.Y.] : Apress, ©2011.

Physical Description
: 
1 online resource

Series
: 
The expert's voice in information technology
 
Expert's voice in information technology.

Local Note
: 
O'Reilly

Subject Term
: 
Customer relations -- Management.
 
Customer relations -- Management -- Data processing.
 
Electronic commerce.
 
Commerce électronique.
 
BUSINESS & ECONOMICS -- Industrial Management.
 
BUSINESS & ECONOMICS -- Management.
 
BUSINESS & ECONOMICS -- Management Science.
 
BUSINESS & ECONOMICS -- Organizational Behavior.
 
Informatique.
 
Customer relations -- Management. (OCoLC)fst00885539
 
Customer relations -- Management -- Data processing. (OCoLC)fst00885540
 
Electronic commerce. (OCoLC)fst00906906

Genre
: 
Electronic books.

Added Author
: 
Johnson, Mathew.
 
Paulen, Brian.
 
McKinnie, Tom.

Electronic Access
: 
https://learning.oreilly.com/library/view/~/9781430235903/?ar
 
https://go.oreilly.com/library-access/library/view/-/9781430235903/?ar
 
https://learning.oreilly.com/library/view/~/9781430235903


LibraryMaterial TypeItem BarcodeShelf NumberStatus
IYTE LibraryE-Book2293150-1001HF5415.5 .K67 2011 EBO'reilly E-Books