Winning the customer : turn consumers into fans and get them to spend more
by
 
Imbriano, Lou.

Title
: 
Winning the customer : turn consumers into fans and get them to spend more

Author
: 
Imbriano, Lou.

ISBN
: 
9780071775298
 
9780071775267
 
9781283300247

Personal Author
: 
Imbriano, Lou.

Publication Information
: 
New York : McGraw-Hill, ©2012.

Physical Description
: 
1 online resource

General Note
: 
Includes index.
 
Title from title screen.

Local Note
: 
O'Reilly

Subject Term
: 
Consumer satisfaction.
 
Creative ability in business.
 
Customer services.
 
Marketing.
 
Consommateurs -- Satisfaction.
 
Créativité dans les affaires.
 
Service à la clientèle.
 
Consumer satisfaction. (OCoLC)fst00876403
 
Creative ability in business. (OCoLC)fst00882438
 
Customer services. (OCoLC)fst00885545
 
Marketing. (OCoLC)fst01010167
 
Commerce.
 
Business & Economics.
 
Marketing & Sales.

Genre
: 
Electronic books.

Electronic Access
: 
https://learning.oreilly.com/library/view/~/9780071775267
 
https://learning.oreilly.com/library/view/~/9780071775267/?ar
 
https://go.oreilly.com/library-access/library/view/-/9780071775267/?ar


LibraryMaterial TypeItem BarcodeShelf NumberStatus
IYTE LibraryE-Book2293787-1001HF5415 .I398 2012 EBO'reilly E-Books