The definitive guide to IT service metrics
by
 
McWhirter, Kurt.

Title
: 
The definitive guide to IT service metrics

Author
: 
McWhirter, Kurt.

ISBN
: 
9781849284066
 
9781849284073

Personal Author
: 
McWhirter, Kurt.

Publication Information
: 
Cambridgeshire, Ely, U.K. : IT Governance Publishing, 2012.

Physical Description
: 
1 online resource

Local Note
: 
O'Reilly

Subject Term
: 
Information technology -- Management.
 
Management information systems.
 
Support services (Management)
 
Technologie de l'information -- Gestion.
 
Systèmes d'information de gestion.
 
Services de soutien (Gestion)
 
COMPUTERS -- Computer Literacy.
 
COMPUTERS -- Computer Science.
 
COMPUTERS -- Data Processing.
 
COMPUTERS -- Hardware -- General.
 
COMPUTERS -- Information Technology.
 
COMPUTERS -- Machine Theory.
 
COMPUTERS -- Reference.
 
COMPUTERS -- General.
 
Information technology -- Management. (OCoLC)fst00973112
 
Management information systems. (OCoLC)fst01007271
 
Support services (Management) (OCoLC)fst01139147

Added Author
: 
Gaughan, Ted.

Electronic Access
: 
https://learning.oreilly.com/library/view/~/9781849284073/?ar
 
https://go.oreilly.com/library-access/library/view/-/9781849284073/?ar
 
https://learning.oreilly.com/library/view/~/9781849284073


LibraryMaterial TypeItem BarcodeShelf NumberStatus
IYTE LibraryE-Book2297488-1001T58.64 .M29 2012 EBO'reilly E-Books