Build for Change : Revolutionizing Customer Engagement through Continuous Digital Innovation.
by
 
Trefler, Alan.

Title
: 
Build for Change : Revolutionizing Customer Engagement through Continuous Digital Innovation.

Author
: 
Trefler, Alan.

ISBN
: 
9781118930298
 
9781118930281
 
9781306821421

Personal Author
: 
Trefler, Alan.

Publication Information
: 
Hoboken : Wiley, 2014.

Physical Description
: 
1 online resource (192 pages)

Local Note
: 
O'Reilly

Subject Term
: 
Business.
 
Consumer satisfaction.
 
Customer services.
 
Affaires.
 
Consommateurs -- Satisfaction.
 
Service à la clientèle.
 
businesses (business enterprises)
 
BUSINESS & ECONOMICS -- Industrial Management.
 
BUSINESS & ECONOMICS -- Management.
 
BUSINESS & ECONOMICS -- Management Science.
 
BUSINESS & ECONOMICS -- Organizational Behavior.
 
Business. (OCoLC)fst00842262
 
Consumer satisfaction. (OCoLC)fst00876403
 
Customer services. (OCoLC)fst00885545

Electronic Access
: 
https://learning.oreilly.com/library/view/~/9781118930281
 
https://learning.oreilly.com/library/view/~/9781118930281/?ar
 
https://go.oreilly.com/library-access/library/view/-/9781118930281/?ar


LibraryMaterial TypeItem BarcodeShelf NumberStatus
IYTE LibraryE-Book2303202-1001HF5415.5 .T384 2014O'reilly E-Books