IT service management best practices : using IBM SmartCloud control desk
by
 
Batty, Bo.

Title
: 
IT service management best practices : using IBM SmartCloud control desk

Author
: 
Batty, Bo.

ISBN
: 
9780738438672

Edition
: 
1st ed.

Publication Information
: 
Poughkeepsie, NY : IMB Corp., International Technical Support Organization, 2013.

Physical Description
: 
1 online resource (1 volume) : illustrations

Series
: 
IBM redbooks
 
IBM redbooks.

Local Note
: 
O'Reilly

Title Subject
: 
SmartCloud.

Subject Term
: 
Information technology projects -- Management.
 
Electronic data interchange.
 
Projets de technologie de l'information -- Gestion.
 
Échange électronique d'information.
 
Electronic data interchange. (OCoLC)fst00906944
 
Management.
 
Business & Economics.
 
Management Theory.

Genre
: 
Electronic books.

Added Author
: 
Batty, Bo.

Added Corporate Author
: 
International Business Machines Corporation. International Technical Support Organization.

Electronic Access
: 
https://learning.oreilly.com/library/view/~/0738438677
 
https://go.oreilly.com/library-access/library/view/-/0738438677/?ar
 
https://learning.oreilly.com/library/view/~/0738438677/?ar


LibraryMaterial TypeItem BarcodeShelf NumberStatus
IYTE LibraryE-Book2304138-1001T58.64 .I54 2013O'reilly E-Books