IT service management best practices : using IBM SmartCloud control desk
by
Batty, Bo.
Title
:
IT service management best practices : using IBM SmartCloud control desk
Author
:
Batty, Bo.
ISBN
:
9780738438672
Edition
:
1st ed.
Publication Information
:
Poughkeepsie, NY : IMB Corp., International Technical Support Organization, 2013.
Physical Description
:
1 online resource (1 volume) : illustrations
Series
:
IBM redbooks
IBM redbooks.
Local Note
:
O'Reilly
Title Subject
:
SmartCloud.
Subject Term
:
Information technology projects -- Management.
Electronic data interchange.
Projets de technologie de l'information -- Gestion.
Échange électronique d'information.
Electronic data interchange. (OCoLC)fst00906944
Management.
Business & Economics.
Management Theory.
Genre
:
Electronic books.
Added Author
:
Batty, Bo.
Added Corporate Author
:
International Business Machines Corporation. International Technical Support Organization.
Electronic Access
:
Library | Material Type | Item Barcode | Shelf Number | Status |
---|
IYTE Library | E-Book | 2304138-1001 | T58.64 .I54 2013 | O'reilly E-Books |