Mastering Zendesk : master the art of providing effective IT services to your customers by leveraging Zendesk
by
Jacob, Cedric F., author.
Title
:
Mastering Zendesk : master the art of providing effective IT services to your customers by leveraging Zendesk
Author
:
Jacob, Cedric F., author.
ISBN
:
9781786462565
9781786461049
Personal Author
:
Jacob, Cedric F., author.
Physical Description
:
1 online resource (1 volume) : illustrations
Local Note
:
O'Reilly
Subject Term
:
Customer services -- Computer programs.
Customer relations -- Management.
Management information systems.
Management Information Systems
Service à la clientèle -- Logiciels.
Systèmes d'information de gestion.
BUSINESS & ECONOMICS -- Industrial Management.
BUSINESS & ECONOMICS -- Management.
BUSINESS & ECONOMICS -- Management Science.
BUSINESS & ECONOMICS -- Organizational Behavior.
Customer relations -- Management. (OCoLC)fst00885539
Management information systems. (OCoLC)fst01007271
Genre
:
Electronic books.
Electronic Access
:
Library | Material Type | Item Barcode | Shelf Number | Status |
---|
IYTE Library | E-Book | 2312562-1001 | HF5415.5 | O'reilly E-Books |