Service level manager : careers in IT service management
by
 
Sansbury, John, author.

Title
: 
Service level manager : careers in IT service management

Author
: 
Sansbury, John, author.

ISBN
: 
9781780172972

Personal Author
: 
Sansbury, John, author.

Physical Description
: 
1 online resource (1 volume) : illustrations

Local Note
: 
O'Reilly

Subject Term
: 
Information technology -- Management.
 
Business -- Data processing -- Management.
 
Service-level agreements.
 
Technologie de l'information -- Gestion.
 
Gestion -- Informatique -- Gestion.
 
Qualité de service.
 
BUSINESS & ECONOMICS -- Industrial Management.
 
BUSINESS & ECONOMICS -- Management.
 
BUSINESS & ECONOMICS -- Management Science.
 
BUSINESS & ECONOMICS -- Organizational Behavior.
 
Business -- Data processing -- Management. (OCoLC)fst00842303
 
Information technology -- Management. (OCoLC)fst00973112
 
Service-level agreements. (OCoLC)fst01113530

Genre
: 
Electronic books.

Added Corporate Author
: 
BCS, The Chartered Institute for IT,

Electronic Access
: 
https://go.oreilly.com/library-access/library/view/-/9781780172941/?ar
 
https://learning.oreilly.com/library/view/~/9781780172941/?ar


LibraryMaterial TypeItem BarcodeShelf NumberStatus
IYTE LibraryE-Book2313961-1001HF5548.37O'reilly E-Books