The CRM Handbook : a Business Guide to Customer Relationship Management
by
 
Dyché, Jill, author.

Title
: 
The CRM Handbook : a Business Guide to Customer Relationship Management

Author
: 
Dyché, Jill, author.

Personal Author
: 
Dyché, Jill, author.

Edition
: 
1st edition.

Physical Description
: 
1 online resource (336 pages)

Series
: 
Information Technology Ser.

Local Note
: 
O'Reilly

Title Subject
: 
Microsoft CRM.
 
Microsoft CRM. (OCoLC)fst01399397

Subject Term
: 
Customer relations -- Management -- Computer programs.

Added Corporate Author
: 
O'Reilly for Higher Education (Firm)

Electronic Access
: 
https://learning.oreilly.com/library/view/~/0201730626/?ar
 
https://learning.oreilly.com/library/view/~/0201730626
 
https://go.oreilly.com/library-access/library/view/-/0201730626/?ar


LibraryMaterial TypeItem BarcodeShelf NumberStatus
IYTE LibraryE-Book2320717-1001HF5415.5 .D93 2002O'reilly E-Books