The service culture handbook : a step-by-step guide to getting your employees obsessed with customer service
by
Toister, Jeff, author.
Title
:
The service culture handbook : a step-by-step guide to getting your employees obsessed with customer service
Author
:
Toister, Jeff, author.
ISBN
:
9781541414556
9781541440845
Personal Author
:
Toister, Jeff, author.
Physical Description
:
1 online resource (1 audio file)
Local Note
:
O'Reilly
Subject Term
:
Customer services.
Consumer satisfaction.
Corporate culture.
Service à la clientèle.
Consommateurs -- Satisfaction.
Culture d'entreprise.
Consumer satisfaction. (OCoLC)fst00876403
Corporate culture. (OCoLC)fst00879624
Customer services. (OCoLC)fst00885545
Genre
:
Downloadable audio books.
Audiobooks. (OCoLC)fst01726208
Audiobooks.
Livres audio.
Added Author
:
Wayne, Roger, 1984-
Electronic Access
:
Library | Material Type | Item Barcode | Shelf Number | Status |
---|
IYTE Library | E-Book | 2324190-1001 | HF5415.5 | O'reilly E-Books |