The service culture handbook : a step-by-step guide to getting your employees obsessed with customer service
by
 
Toister, Jeff, author.

Title
: 
The service culture handbook : a step-by-step guide to getting your employees obsessed with customer service

Author
: 
Toister, Jeff, author.

ISBN
: 
9781541414556
 
9781541440845

Personal Author
: 
Toister, Jeff, author.

Physical Description
: 
1 online resource (1 audio file)

Local Note
: 
O'Reilly

Subject Term
: 
Customer services.
 
Consumer satisfaction.
 
Corporate culture.
 
Service à la clientèle.
 
Consommateurs -- Satisfaction.
 
Culture d'entreprise.
 
Consumer satisfaction. (OCoLC)fst00876403
 
Corporate culture. (OCoLC)fst00879624
 
Customer services. (OCoLC)fst00885545

Genre
: 
Downloadable audio books.
 
Audiobooks. (OCoLC)fst01726208
 
Audiobooks.
 
Livres audio.

Added Author
: 
Wayne, Roger, 1984-

Electronic Access
: 
https://go.oreilly.com/library-access/library/view/-/9781541414556/?ar
 
https://learning.oreilly.com/library/view/~/9781541414556
 
https://learning.oreilly.com/library/view/~/9781541414556/?ar


LibraryMaterial TypeItem BarcodeShelf NumberStatus
IYTE LibraryE-Book2324190-1001HF5415.5O'reilly E-Books