Transforming corporate performance measuring and managing the drivers of business success
by
 
Milgate, Michael, 1966-

Title
: 
Transforming corporate performance measuring and managing the drivers of business success

Author
: 
Milgate, Michael, 1966-

ISBN
: 
9780313053610

Personal Author
: 
Milgate, Michael, 1966-

Publication Information
: 
Westport, CT : Praeger, 2004.

Physical Description
: 
1 online resource (xi, 317 p.) : ill.

Contents
: 
Context for strategic performance measurement -- Performance measurement frameworks -- Self-assessment and business excellence -- Benchmarking and strategic performance measurement -- Process measurement -- Customer measurement : strategic issues, best practice, and new dimensions -- Strategic quality measurement frameworks and approaches -- Employee measurement -- Trends and practices in financial measurement -- Knowledge management and measurement -- Strategic performance measurement overview.

Subject Term
: 
Organizational effectiveness -- Measurement.
 
Industrial productivity -- Measurement.
 
Total quality management -- Measurement.
 
Performance -- Measurement.
 
Industrial management -- Evaluation.
 
Success in business.
 
BUSINESS & ECONOMICS -- Workplace Culture.
 
BUSINESS & ECONOMICS -- Corporate Governance.
 
BUSINESS & ECONOMICS -- Leadership.
 
BUSINESS & ECONOMICS -- Organizational Development.

Genre
: 
Electronic books.

Electronic Access
: 
EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=125694


LibraryMaterial TypeItem BarcodeShelf NumberStatus
IYTE LibraryE-Book272723-1001HD58.9 .M553 2004 EBOnline