Overview: Concepts, Theories, and Frameworks -- Understanding Decision Support Systems for Global Enterprises -- Sources of Unstructuredness in Decision Situations: Towards a framework for DSS Development -- Critical Success Factors for Implementation of Business Intelligence Systems: A Study of Engineering Asset Management Organizations -- Support for Collaborative and Distributed Decision Making -- Management of Knowledge Transfer in Distributed Software Organizations: The Outsourcers’ Perspective -- Meeting Challenges: Empirical Studies -- A Longitudinal Study of Information Exchange in Computer-Mediated and Face-to-Face Groups -- The Email Strategy Investigation Model (eSIM): A DSS for Analysis of Email Processing Strategies -- Effects of Knowledge Management Capabilities on Perceived Performance: An Empirical Examination -- Using Social Choice Rule Sets in Multiple Attribute Decision Making for Information System Selection -- Individual’s Response to Security Messages: A Decision-Making Perspective -- Successes and Failures: -- An Analysis of ERP Decision Making Practice and Consequences for Subsequent System Life Cycle Stages: A Case Study -- SCOLDSS: A Decision Support System for the Planning of Solid Waste Collection -- Evolving Technologies -- Semantic Web Technologies for Enhancing Intelligent DSS Environments -- Towards a Unified Representation Framework for Modelbases and Databases -- A Multi-Attribute Auction Format for Procurement with Limited Disclosure of Buyer’s Preference Structure -- A Generic Model of Self-Incrementing Knowledge-Based Decision Support System Using the Bolzmann Machine.