by
Orenstein, Gary, author.
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Boutin, Eric, author.
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Prado, Hercules Antonio do.
Chapter PDFs via platform: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-59904-373-9
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Excerpt:
strategic information for organizations with structured text / Roberto Penteado and Eric Boutin -- Chapter 3
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