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You Can't Afford to Please Everyone / Klotz, Frieda, author.
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The Heavy Toll of 'Always-On' Technology / Klotz, Frieda, author.
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charge higher prices to customers who are planning to rent out those goods / Klotz, Frieda, interviewer.
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better instead of replacing them / Klotz, Frieda, 1977- author.
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