IT service management best practices : using IBM SmartCloud control desk
Title:
IT service management best practices : using IBM SmartCloud control desk
Author:
Batty, Bo.
ISBN:
9780738438672
Edition:
1st ed.
Publication Information:
Poughkeepsie, NY : IMB Corp., International Technical Support Organization, 2013.
Physical Description:
1 online resource (1 volume) : illustrations
Series:
IBM redbooks
IBM redbooks.
Local Note:
O'Reilly
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Electronic Access:
https://learning.oreilly.com/library/view/~/0738438677https://go.oreilly.com/library-access/library/view/-/0738438677/?ar
https://learning.oreilly.com/library/view/~/0738438677/?ar