Data Collection : Planning for and Collecting All Types of Data.
Title:
Data Collection : Planning for and Collecting All Types of Data.
Author:
Phillips, Patricia Pulliam.
ISBN:
9780470179017
Personal Author:
Edition:
1st ed.
Physical Description:
1 online resource (192 pages)
Series:
Measurement and Evaluation Ser. ; v.175
Measurement and Evaluation Ser.
Contents:
Data Collection -- Contents -- Acknowledgments from the Editors -- From Patti -- From Jack -- Principles of the ROI Methodology -- Chapter 1: Using Questionnaires and Surveys -- Types of Questions -- Questionnaire Design Steps -- Improving the Response Rate for Questionnaires and Surveys -- Final Thoughts -- Chapter 2: Using Tests -- Types of Tests -- Simulations -- Informal Tests -- Final Thoughts -- Chapter 3: Using Interviews, Focus Groups, and Observation -- Interviews -- Focus Groups -- Observations -- Final Thoughts -- Chapter 4: Using Other Data Collection Methods -- Business Performance Monitoring -- Action Planning -- Performance Contracts -- Final Thoughts -- Chapter 5: Measuring Reaction and Planned Action -- Why Measure Reaction and Planned Action? -- Importance of Other Levels of Evaluation -- Areas of Feedback -- Data Collection Issues -- Uses of Reaction Data -- Final Thoughts -- Chapter 6: Measuring Learning and Confidence -- Why Measure Learning and Confidence? -- Measurement Issues -- Administrative Issues -- Uses of Learning Data -- Final Thoughts -- Chapter 7: Measuring Application and Implementation -- Why Measure Application and Implementation? -- Challenges -- Measurement Issues -- Data Collection Methods -- Barriers to Application -- Uses of Application Data -- Final Thoughts -- Chapter 8: Measuring Impact and Consequences -- Why Measure Business Impact? -- Effective Impact Measures -- Data Collection Methods -- Final Thoughts -- Chapter 9: Selecting the Proper Data Collection Method -- Matching Exercise -- Selecting the Appropriate Method for Each Level -- Final Thoughts -- Index -- About the Authors.
Abstract:
Patricia Pulliam Phillips is an internationally recognized author, consultant, and president and CEO of the ROI Institute, Inc. Phillips provides consulting services to organizations worldwide. She helps organizations build capacity in the ROI Methodology by facilitating the ROI certification process and teaching the ROI Methodology through workshops and graduate-level courses. Cathy A. Stawarski is program manager of the Strategic Performance Improvement and Evaluation program at the Human Resources Research Organization (HumRRO) in Alexandria, Virginia. She has more than twenty-five years of experience in research, training and development, and program evaluation. Throughout her nearly twenty years at HumRRO, she has worked primarily with clients in the federal sector. Her work includes leading and conducting the evaluation of leadership and human capital initiatives as well as assisting organizations in developing comprehensive evaluation strategies. The ROI Institute, Inc., is a benchmarking, research, and information sharing organization that provides consulting services, workshops, and certification in the ROI Methodology. Widely considered the leading authority on evaluation and measurement of learning and development in organizations, the ROI Institute conducts workshops and offers certification for thousands of practitioners through a variety of strategic partners.
Local Note:
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2017. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
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