Conducting a Needs Analysis : A Fifty Minute Book.

TITLE -- COPYRIGHT -- ABOUT THE AUTHOR -- ABOUT THE SERIES -- CONTENTS -- Introduction -- WHAT IS A NEEDS ANALYSIS? -- WHO CONDUCTS A NEEDS ANALYSIS AND WHY? -- WHAT IS A LEARNING ORGANIZATION? -- SIX POINTS TO REMEMBER -- STEPS TO A NEEDS ANALYSIS -- STEP I Surveillance -- WHAT IS THE CURRENT SITUATION? -- DEFINE THE NEEDS AND IDENTIFY PERFORMANCE GAPS -- ORGANIZE A TASK FORCE -- ORGANIZE THE DATA -- DEVELOP PRIORITIES -- MEET WITH MANAGEMENT -- WRITE SUMMARY MEMO -- STEP II Investigation -- INITIATING THE INVESTIGATION -- IDENTIFY THE DATA YOU NEED -- EVALUATE KEY DATA SOURCES -- SELECT DATA COLLECTION METHODS -- CONDUCTING EFFECTIVE INTERVIEWS -- WORKING WITH FOCUS GROUPS -- OBSERVING THE WORKFLOW -- STUDY OFFICIAL DOCUMENTS -- OBTAIN MANAGEMENT'S APPROVAL TO PROCEED -- DETERMINE SKILLS, KNOWLEDGE AND ATTITUDES -- DEFINE CONTENT AREAS -- COLLECT AND ORGANIZE DATA -- STEP III Analysis -- WHAT IS ANALYSIS? -- DECIDE WHETHER TRAINING IS APPROPRIATE -- TYPES OF TRAINING NEEDS -- Organizing the Data -- Three Sources of Training Needs -- THREE TYPES OF ANALYSIS -- GOAL ANALYSIS -- ORGANIZATIONAL ANALYSIS -- JOB ANALYSIS -- PRESENT FINDINGS -- Check Sheets -- Line Graphs -- Pareto Charts -- CHOOSE TRAINERS -- Using In-House Personnel -- Hiring Outside Trainers -- CLARIFY TRAINING OBJECTIVES -- DESIGN TRAINING AND COURSE MODULE -- STEP IV Report -- REPORTING YOUR FINDINGS -- TRAINING DESIGN REPORT -- FINAL REPORT -- MAKE ORAL PRESENTATION -- Ongoing Issues in Needs Analysis -- EVALUATING THE PROCESS AFTER IMPLEMENTATION -- Set up a Pilot Program -- OVERCOMING OBSTACLES -- HOW TO GET TOP MANAGEMENT SUPPORT -- What is Top Management Support? -- How Do You Get Support? -- CONTINUOUS NEEDS ANALYSIS -- WHAT TO DO WHEN THERE IS NO TIME TO CONDUCT A NEEDS ANALYSIS -- REFERENCES -- RESOURCE LIST.