Dying in America : Improving Quality and Honoring Individual Preferences Near the End of Life.

FrontMatter -- Reviewers -- Foreword -- Preface -- Acknowledgments -- Contents -- Acronyms -- Summary -- 1 Introduction -- 2 The Delivery of Person-Centered, Family-Oriented End-of-Life Care -- 3 Clinician-Patient Communication and Advance Care Planning -- 4 Professional Education and Development -- 5 Policies and Payment Systems to Support High-Quality End-of-Life Care -- 6 Public Education and Engagement -- Glossary -- Appendix A: Data Sources and Methods -- Appendix B: Recommendations of the Institute of Medicine's Reports *Approaching Death* (1997) and *When Children Die* (2003): Progress and Significant Remaining Gaps -- Appendix C: Summary of Written Public Testimony -- Appendix D: Financing Care at the End of Life and the Implications of Potential Reforms -- Appendix E: Epidemiology of Serious Illness and High Utilization of Health Care -- Appendix F: Pediatric End-of-Life and Palliative Care: Epidemiology and Health Service Use -- Appendix G: Committee Biographies -- Index.