Implementing service quality based on ISO/IEC 20000 : a management guide, third edition
Title:
Implementing service quality based on ISO/IEC 20000 : a management guide, third edition
Author:
Kunas, Michael, author.
ISBN:
9781849284431
9781849284424
Personal Author:
Edition:
Third edition.
Physical Description:
1 online resource (109 pages)
Local Note:
O'Reilly
Subject Term:
Holds: Copies: