Cover -- Health Care Communication Using Personality Type -- Title Page -- Copyright Page -- Table of Contents -- List of illustrations -- Preface -- Acknowledgements -- 1 Communication, health care and the perspective of type: introducing the theory -- 2 Introducing FLEX Care -- 3 Seeing type preference in action: how can I use this framework as I work in my setting? -- 4 Using a knowledge of psychological type when breaking bad news -- 5 Adherence - encouraging patients to follow clinical advice -- 6 Working together -- 7 Type - a tool for personal and professional development -- 8 Creating committed action -- 9 Next steps -- Appendix -- Bibliography -- Index.