CONTENTS -- SERIES EDITOR'S INTRODUCTION -- FOREWORD -- THINKING ABOUT THEORIES -- PART I DISCIPLINARY PERSPECTIVES AND THE USERS -- CHAPTER 1 FOUNDATIONS OF HUMAN-COMPUTER INTERACTION IN MANAGEMENT INFORMATION SYSTEMS An Introduction -- INTRODUCTION -- A HISTORICAL VIEW OF HCI IN MIS RESEARCH -- BOUNDING HCI -- FOUNDATIONS OF HCI RESEARCH -- SUMMARY -- ACKNOWLEDGMENTS -- NOTE -- REFERENCES -- CHAPTER 2 INFORMATION INTERACTIONS Bridging Disciplines in the Creation of New Technologies -- INTRODUCTION -- FINDING COMMON GROUND -- INFORMATION, NOT INTERACTION, AS A THE BASIS OF A SHARED PERSPECTIVE -- RETHINKING INFORMATION AS PRODUCT WITH POTENTIAL -- INTERACTION THROUGH INFORMATION -- WHY DO WE CARE? -- NOTE -- REFERENCES -- CHAPTER 3 HCI AS MIS -- INTRODUCTION -- MULTIPLE CONCEPTUALIZATIONS OF HCI -- THE CURRENT STATE OF HCI RESEARCH AND EDUCATION -- HOW CAN MIS HELP? -- WHAT'S HOLDING MIS BACK? -- CAN WE SPEED PROGRESS IN HCI? -- CONCLUSION -- ACKNOWLEDGMENTS -- NOTES -- REFERENCES -- CHAPTER 4 WHO IS THE USER? INDIVIDUALS, GROUPS, COMMUNITIES -- INTRODUCTION -- HCI DESIGN CHALLENGES -- HCI RESEARCH CHALLENGES -- CONCLUSION -- ACKNOWLEDGMENTS -- EDITORS' NOTE -- REFERENCES -- PART II IT DEVELOPMENT: THEORIES OF INDIVIDUAL AND GROUP WORK -- CHAPTER 5 ADVANCING THE THEORY OF DSS DESIGN FOR USER CALIBRATION -- INTRODUCTION -- BACKGROUND -- COMPONENTS OF DECISION SUPPORT SYSTEMS -- THEORIES RELEVANT TO USER CALIBRATION -- A THEORY OF DSS DESIGN FOR USER CALIBRATION -- PROBLEM NOVELTY AND THE COMPONENTS OF THE THEORY -- META-DESIGN AND DESIGN -- EXAMPLES OF THE THEORY'S COMPONENTS -- PARTIAL TEST OF THE THEORY OF DSS DESIGN FOR USER CALIBRATION -- SUMMARY AND CONCLUSIONS -- IMPLICATIONS FOR FUTURE DSS RESEARCH AND PRACTICE -- APPENDIX 5.1. PEOPLE AND PLACES QUESTIONS IN EXPRESSIVENESS TREATMENT -- NOTES -- REFERENCES.

CHAPTER 6 DECISIONAL GUIDANCE Broadening the Scope -- THE DIMENSIONS OF DELIBERATE DECISIONAL GUIDANCE: A TYPOLOGY -- REVIEWING THE BEHAVIORAL RESEARCH ON DELIBERATE DECISIONAL GUIDANCE -- REVISING THE DEFINITION AND TYPOLOGY -- RESEARCH AGENDA FOR DELIBERATE DECISIONAL GUIDANCE -- ACKNOWLEDGMENTS -- REFERENCES -- CHAPTER 7 COORDINATION THEORY A Ten-Year Retrospective -- CONTRIBUTIONS OF COORDINATION THEORY -- EXAMPLE: COORDINATION IN RESTAURANT SERVICE -- EXAMPLE: COORDINATION IN SOFTWARE REQUIREMENTS ANALYSIS -- COORDINATION THEORY: IMPACT -- DISCUSSION: FACTORS IN THE IMPACT OF COORDINATION THEORY -- CONCLUSION -- REFERENCES -- PART III IT DEVELOPMENT: THEORIES OF FIT -- CHAPTER 8 THE THEORY OF COGNITIVE FIT One Aspect of a General Theory of Problem Solving? -- INTRODUCTION -- THEORY -- METHODOLOGY -- TESTING THE THEORY OF COGNITIVE FIT -- EXTENDING THE THEORY OF COGNITIVE FIT TO NEW DOMAINS -- EXTENDING THE THEORY OF COGNITIVE FIT TO NEW DIMENSIONS -- COGNITIVE FIT BASED ON THE EXTENT OF FIT BETWEEN PROBLEM-SOLVING TASK AND PROBLEM REPRESENTATION -- MORE RECENT THEORETICAL ADVANCES IN THE THEORY OF COGNITIVE FIT -- DISCUSSION AND IMPLICATIONS -- CONCLUSIONS -- NOTES -- REFERENCES -- CHAPTER 9 TASK-TECHNOLOGY FIT A Critical (But Often Missing!) Construct in Models of Information Systems and Performance -- INTRODUCTION -- MODELS OF TECHNOLOGY IMPACT ON INDIVIDUAL PERFORMANCE: UTILIZATION VERSUS TTF -- A THIRD MODEL: TTF AND THE TECHNOLOGY TO PERFORMANCE CHAIN -- MEASURING TASK-TECHNOLOGY FIT -- EMPIRICAL EVIDENCE -- FUTURE DIRECTIONS -- SUMMARY -- ACKNOWLEDGMENTS -- REFERENCES -- CHAPTER 10 DESIGNS THAT FIT An Overview of Fit Conceptualizations in HCI -- INTRODUCTION -- EXAMPLES OF FIT IN HCI DESIGN -- SOME EMPHASES, EXTENSIONS, AND CONCERNS -- INTEGRATION -- ACKNOWLEDGMENTS -- NOTES -- REFERENCES -- PART IV IT USE AND IMPACT: BELIEFS AND BEHAVIOR.

CHAPTER 11 COMPUTER SELF-EFFICACY A Review -- INTRODUCTION -- THE NATURE OF COMPUTER SELF-EFFICACY -- INFLUENCE OF COMPUTER SELF-EFFICACY -- DEVELOPMENT OF COMPUTER SELF-EFFICACY -- APPLYING CSE THEORY TO PRACTICE -- NEW TECHNOLOGY INTRODUCTION -- FUTURE DIRECTIONS -- CONCLUSIONS -- REFERENCES -- CHAPTER 12 BEHAVIORAL INFORMATION SECURITY An Overview, Results, and Research Agenda -- INTRODUCTION -- RESEARCH PHASE 1: FRAMING THE PROBLEM -- RESEARCH PHASE 2: DEFINING THE BEHAVIORAL DOMAIN -- RESEARCH PHASE 3: SURVEYS OF NOVICE BEHAVIORS -- PROPOSED RESEARCH FRAMEWORK AND NEXT STEPS -- CONCLUSION -- ACKNOWLEDGMENTS -- REFERENCES -- CHAPTER 13 INTERPRETING SECURITY IN HUMAN-COMPUTER INTERACTIONS A Semiotic Analysis -- INTRODUCTION -- MIS AND SEMIOTIC ANALYSIS -- SECURITY ISSUES IN THE CONTEXT OF HCI -- A SEMIOTIC FRAMEWORK FOR ANALYZING SECURITY IN THE CONTEXT OF HCI -- CONCLUSIONS -- REFERENCES -- PART V IT USE AND IMPACT: AFFECT, AESTHETICS, VALUE, AND SOCIALIZATION -- CHAPTER 14 THE ROLE OF AFFECT IN INFORMATION SYSTEMS RESEARCH A Critical Survey and a Research Model -- INTRODUCTION -- THEORETICAL GROUNDS AND AN ABSTRACT MODEL -- THE ROLE OF AFFECT IN IS -- DISCUSSIONS AND CONCLUSION -- APPENDIX 14.1. LIST OF IS STUDIES REVIEWED IN THIS PAPER -- NOTE -- REFERENCES -- CHAPTER 15 AESTHETICS IN INFORMATION TECHNOLOGY Motivation and Future Research Directions -- INTRODUCTION -- THE CASE FOR STUDYING AND PRACTICING AESTHETICS IN IT -- TOWARD A RESEARCH AGENDA OF AESTHETICS IN INFORMATION TECHNOLOGY -- CONCLUSION -- ACKNOWLEDGMENT -- NOTE -- REFERENCES -- CHAPTER 16 VALUE SENSITIVE DESIGN AND INFORMATION SYSTEMS -- INTRODUCTION -- WHAT IS VALUE SENSITIVE DESIGN? -- THE TRIPARTITE METHODOLOGY: CONCEPTUAL, EMPIRICAL, AND TECHNICAL INVESTIGATIONS -- VALUE SENSITIVE DESIGN IN PRACTICE: THREE CASE STUDIES -- VALUE SENSITIVE DESIGN'S CONSTELLATION OF FEATURES.

PRACTICAL SUGGESTIONS FOR USING VALUE SENSITIVE DESIGN -- CONCLUSION -- ACKNOWLEDGMENTS -- REFERENCES -- CHAPTER 17 SOCIALIZING CONSISTENCY From Technical Homogeneity to Human Epitome -- INTRODUCTION -- PERSONALITY: IT'S NOT ONLY ABOUT "PERSONS" -- GENDER: IT'S A BOY! NO, IT'S A GIRL! WHAT GENDER SHOULD THE COMPUTER BE? -- ETHNICITY: MORE THAN JUST SKIN DEEP -- EMOTION: "COMPUTER EMOTION" IS NOT AN OXYMORON -- ONTOLOGY: IS IT (PRESENTED AS) A MAN OR A MACHINE? -- CONCLUSION -- NOTE -- REFERENCES -- PART VI REFLECTIONS -- CHAPTER 18 ON THE RELATIONSHIP BETWEEN HCI AND TECHNOLOGY ACCEPTANCE RESEARCH -- INSPIRATION FOR TAM -- IDENTIFYING PERCEIVED USEFULNESS AND PERCEIVED EASE OF USE -- DEVELOPMENT OF TAM -- USER ACCEPTANCE TESTING: BEYOND USABILITY ENGINEERING -- EMPIRICAL VALIDATION OF TAM -- EVOLUTION OF TAM -- CONCLUSION: THE RELATIONSHIP BETWEEN HCI AND TECHNOLOGY ADOPTION RESEARCH -- REFERENCES -- CHAPTER 19 HUMAN FACTORS, CHI, AND MIS -- INTRODUCTION -- 1900-1945: HUMAN-TOOL INTERACTION -- 1945-1958: HUMAN-COMPUTER INTERACTION IN THE ERA OF VACUUM TUBES -- 1958-1965: IMAGINATION FREED FROM CONSTRAINT -- 1965-1975: THE BIRTHS OF MIS AND CSTG -- 1975-1985: HANDS-ON DISCRETIONARY USE, AND THE BIRTH OF CHI -- 1985-1995: GRAPHICAL USER INTERFACES AND HCI BEFORE THE WEB -- SINCE 1995: THE WEB, AIS SIGHCI, AND INVISIBLE COMPUTERS -- CULTURAL DIFFERENCES ACROSS FIELDS AND CONTINENTS -- DISCUSSION -- ACKNOWLEDGMENTS -- NOTES -- REFERENCES -- EDITORS AND CONTRIBUTORS -- SERIES EDITOR -- INDEX.