Front Cover -- Half-title -- Title Page -- Copyright Page -- Contents -- Preface -- Acknowledgements -- Part 1: The Theory and Contexts of Critical Reflection -- Chapter 1: The context for professionals -- A sense of powerlessness: uncertainty and human service organizations -- Fear of risk -- Increased complexity -- Organizational responses to uncertainty, risk and complexity -- Where does this leave professionals in organizations? -- The place of critical reflection -- Chapter summary -- Chapter 2: Clarifying our approach to critical reflection -- Developing our approach to critical reflection -- Unsettling individual assumptions to bring about social changes: details of the approach -- Chapter summary -- Chapter 3: The theoretical frameworks underlying critical reflection -- The reflective approach to theory and practice -- Reflexivity -- Postmodernism and deconstruction -- Critical social theory -- Chapter summary -- PART II: The Process of Critical Reflection -- Chapter 4: The critical reflection model and process -- Introduction -- Overview of the model -- Starting the critical reflection process -- Chapter summary -- Chapter 5: The introductory session -- Group introductions -- Introducing the critical reflection model -- The four traditions of critical reflection -- Overview of the process -- Facilitator modelling of the process -- Winding up and linking with the next session -- Chapter summary -- Chapter 6: The second session (stage 1) -- Overview of the session structure -- A typical presentation of a critical incident -- Broad principles and techniques -- Winding up and linking with stage 2 -- Chapter summary -- Chapter 7: The third session (stage 2) -- Between sessions -- Stage 2: overview of structure -- A typical stage 2 -- Ending the workshop -- Broad principles and techniques -- Chapter summary.

Chapter 8: The benefits and outcomes of critical reflection -- The issues involved in evaluating critical reflection -- The benefits of critical reflection -- The outcomes of critical reflection -- Chapter summary -- PART III: Application of the Critical Reflection Process -- Chapter 9: Using critical reflection in organizational settings -- Critical reflection and management -- Critical reflection and programme development -- Critical reflection and supervision -- Using critical reflection to develop or articulate a model of supervision -- Chapter summary -- Chapter10: Using critical reflection in research and evaluation -- Defining research and evaluation -- Current interest in evidence-based practice -- Using critical reflection in research and evaluation -- Chapter summary -- Chapter 11: Critical reflection and direct practice -- Common themes for direct practice using critical reflection -- How to use critical reflection in direct practice -- Using critical reflection in community work -- Critical reflection and working with individuals and/or families -- Critical reflection and policy development and implementation -- Chapter summary -- Chapter 12: Ongoing issues -- Balancing safety and challenge -- Inclusivity -- Participants who don't participate fully -- Balancing the focus on self and on others -- Critical reflection and critical practice -- Critical reflection and evidence-based practice -- Differentiating critical reflection and therapy -- The meaning of critical reflection -- References -- Index -- Back Cover.