Cover -- Enhancing Social Work Management: Theory and Best Practice from the UK and USA -- Contents -- ACKNOWLEDGEMENTS -- INTRODUCTION -- Chapter 1 Looking Backward, Looking Forward: Current Trends in Human Services Management -- Chapter 2 New Leadership for the Human Services: Involving and Empowering Staff through Participatory Management -- Chapter 3 Improving Performance in Social Work through Positive Approaches to Managing Change -- Chapter 4 Ethical Issues for Social Work and Social Care Managers -- Chapter 5 Managing across Interagency Boundaries: A Learning Agenda for Change -- Chapter 6 Managing Diversity in Social Services Settings -- Chapter 7 Liability and Safety Issues in Human Services Management -- Chapter 8 Managing Care Environments: Reflections from Research and Practice -- Chapter 9 Active Service-User Involvement in Human Services: Lessons from Practice -- Chapter 10 The Impact of New Technology: Implications for Social Work and Social Care Managers -- Chapter 11 Managing Diverse Sources of Funding -- Chapter 12 From Policy Visions to Practice Realities: The Pivotal Role of Service Managers in Implementation -- REFERENCES -- CONTRIBUTORS -- SUBJECT INDEX -- AUTHOR INDEX.