Avoiding Claims in Building Design -- Contents -- Preface -- Acknowledgements -- Glossary of Terms -- Introduction -- For whom is this book written? -- Some terms of reference -- Why do practices need to manage risk? -- Changes in society's perception of the professional -- Does insurance affect the frequency of claims? -- Professionals need the weapons to fight back -- Claims - failure of management or design? -- The structure of this book -- Part One: Principles and Practice of Risk Management -- 1 Defining and identifying risk -- Definitions -- Identifying risk -- Conscious risk strategy -- Identifying and ranking the risks in your own practice -- 2 The Risk Anatomy of Practice -- Introduction -- Innovatory or cautious design? -- Innovation and the young practice -- Young, mature and older practices -- The commercial elements of practice -- Do you produce house style design? -- Separation of design from production documentation -- Balancing of resources and skills -- Qualification and experience -- How dispersed is your practice? -- Delegation -- Financial controls -- Markets and marketing -- Hierarchy and succession -- Summary -- 3 A View of the Professions: their Individual Risk Patterns -- Introduction -- The architect as lead consultant and designer -- The interior designer -- The landscape architect -- The planner -- Civil and structural engineers -- The services engineers -- The quantity surveyor -- The project manager -- 4 The Boundaries of Risk Between the Professions -- Introduction -- Boundaries of responsibility -- Joint ventures -- Subconsulting -- Additional risks for multidiscipline practices -- Cooperation in times of trouble -- 5 Risk Management and Quality Assurance Compared -- Is quality assurance relevant to risk management? -- Definitions -- The rules of QA -- How does QA work? -- Why do firms need QA?.

QA and risk management compared -- Relevance of QA to risk management -- 6 The Practitioner and his Insurers -- Professional indemnity insurance -- Mutuals and the Wren Insurance Association -- 7 Introducing Risk Management into the Office -- Introduction -- A model framework for all practices? -- The components of a risk management system -- Costing the process -- Setting up the system -- Applying the system -- Maintaining the system -- Part Two: The Processes of Risk Management -- 8 Setting Up the Appointment -- Introduction -- The start of the process -- Preparing the ground for the appointment -- Anatomy of the appointment -- Preparing the appointment -- The institutes' standard forms of engagement -- Completing the forms -- 9 Standard Forms of Engagement: The Architect -- Which form should be used? -- Standard Form of Agreement for the Appointment of an Architect (SFA/99) -- Coordinating the scope of services with others -- Coordinating whole team design -- The architect's design duties -- Conditions of appointment -- Conditions of Engagement for the Appointment of an Architect (CE/99) for use with a Letterof Appointment -- 10 Standard Forms of Engagement: Engineers, Quantity Surveyor, National Health Service and Project Manager -- The Engineers -- ACE Conditions of Engagement for Engineering Services B(l) and B(2) (ACE/B1, ACE/B2) -- Coordination -- The services -- Builder's work (ACE/B2) -- Cost reporting (ACE/B2) -- Cost reporting (ACE/B1) -- Additional services -- Conditions -- Memorandum of Agreement -- Other forms published by ACE -- The Quantity Surveyor -- Appointing a Quantity Surveyor. A guide for clients and surveyors -- Section 2: Form of enquiry -- Section 2: Schedule of Services -- Terms of Appointment -- National Health Service -- Agreement for Appointments of Architects, Surveyors and Engineers in the National Health Service.

Risk features of the Agreement -- Project Management Services -- What is the function of a project manager? -- The NHS Agreement for the Appointment of Project Managers -- Association of Consulting Engineers Conditions of Engagement 1995, Agreement E -- The risks to project manager, lead consultant and designers -- The RIBA Form of Appointment as a Project Manager (PM/99) -- The RICS Agreement for Project Management and its Guidance Note -- Conclusions -- 11 Appointments for Services Where Procurement is Non-traditional -- Introduction -- Design and Build -- 12 Setting Up the Project -- The team -- Inter-office working -- Tidiness -- Communications within the team and outside -- Documented procedures -- Audit -- 13 Managing the Project -- Introduction -- Paperwork -- The management of change -- Managing the drawings -- Can the design process be managed? -- Computers -- Communicating generally -- Archiving -- Information technology -- 14 Health and Safety: The Construction Design and Management Regulations -- Introduction -- Risks to design team of CDM -- Risks to design team of planning supervisor's role -- Arrangements by design team when introducing CDM -- The planning supervisor's risks -- Standard forms appointing planning supervisors -- RIBA Agreement PS/99 -- NHS Agreement -- ACE Agreement F -- The Association of Planning Supervisors' Form (FOA/98) -- 15 The Building Procurement Process -- Introduction -- Procurement alternatives and their risks -- Industry design -- Risks of purpose made building contracts -- Risks of standard forms in procurement routes -- 16 Tendering and Contract Award -- Introduction -- Review of design completion -- Remainder of tender and contract documentation -- Selecting the contractor -- Reviewing the tenders -- Awarding the contract -- Clerk of works and site engineer -- 17 Administering the Building Contract.

Introduction -- Preparations for administering the contract -- The pre-site meeting -- Risks for architects administering JCT contracts -- Cost and the quantity surveyor's duties -- Contract extensions -- Areas beyond the competence of the designer -- Effects of CDM on contract administration -- 18 Handling a Claim -- Introduction -- Problems and claims -- Claims and the practice hierarchy -- Personal reaction to a claim -- A strategy for identifying and managing claims -- Cooperation within consultant team in defending claims -- Privilege and discovery -- Limitation -- Relationships with your lawyer -- 19 And Finally ... -- What does the future hold? -- Index.