Process Management in Design and Construction -- Contents -- Preface -- Contributors -- Acknowledgements -- Introduction - Why Process? -- 1 The Product Development Process -- Product development in manufacturing -- The need for new product development (NPD) -- NPD activities -- NPD models -- Applying product development to construction: historical background -- Construction project process models -- Process development in construction -- Conclusion -- 2 Techniques and Technologies for Managing the Product Development Process in Construction -- Approaches to process modelling -- Process improvement -- IT and the design and construction process -- Legacy archive and process information management -- Latest technology development -- Future vision -- 3 Case Study: the Generic Design and Construction Process Protocol -- What do we mean by 'process'? -- Drivers behind the process -- Construction and 'process' -- Manufacturing and 'process' -- The terms of reference for designing the Process Protocol -- Factors identified with problems in the design and construction process -- The concept of the Process Protocol: the drivers and philosophies -- Operation of the Protocol -- The Process Protocol described -- The Process Protocol elements -- The Activity zones -- Deliverables -- Legacy archive -- IT and the Process Protocol -- The use of technology during the process -- Postscript: the development of the sub-processes and a toolkit -- Summary -- 4 Implementation Issues -- Implementation issues -- A case study of implementation: Britannia Walk -- Communication -- The future -- Conclusion -- Appendix The Process Protocol Phases and Activity Zones Demystified -- Phases -- Phase 0: demonstrating the need -- Phase 1: conception of need -- Phase 2: outline feasibility -- Phase 3: substantive feasibility study and outline financial authority.

Phase 4: outline conceptual design -- Phase 5: full conceptual design -- Phase 6: production design, procurement and full financial authority -- Phase 7: production information -- Phase 8: construction -- Phase 9: operation and maintenance -- Activity zones -- Development management -- Project management -- Resource management -- Design management -- Production management -- Facilities management -- Health and safety, statutory and legal management -- Process management -- Change management -- List of Abbreviations -- References -- Index.