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Performance Evaluation and Army Recruiting.
Title:
Performance Evaluation and Army Recruiting.
Author:
Dertouzos, James N.
ISBN:
9780833045829
Personal Author:
Physical Description:
1 online resource (127 pages)
Series:
Rand Corporation Monograph
Contents:
Cover -- Preface -- Contents -- Figure and Tables -- Summary -- Acknowledgments -- Abbreviations -- Chapter One - Introduction -- Chapter Two - Models of Recruiter Effort, Market Quality, andEnlistment Supply -- A Model with a Single Type of Contract -- A Model Distinguishing the Three Missioned ContractTypes -- A Conceptually Grounded, Econometrically BasedPerformance Measure -- Chapter Three - Data and Econometric Estimates of Contract-Production Models -- Data -- Estimates for the Graduate, Senior, and "Other" ContractModel -- Estimates for a Model Distinguishing Men and Women -- Chapter Four - Empirical Analysis of Performance Measures -- Chapter Five - Choosing Performance Windows andOrganizational Units for Evaluation -- Using the Performance Window to Control for RandomOutcomes -- The Use of Station Versus Individual PerformanceEvaluation -- The Impact of Station Missioning: Theory and Simulations -- Empirical Evidence on the Efficacy of Station Missioning -- Chapter Six - Conclusions -- Summary of Results -- Implications for Policy -- Appendix A - Allocation of Recruiter Effort: Implications of aMicroeconomic Model -- Appendix B - Recruiter Behavior in the Face of Risk -- References.
Abstract:
Designing and implementing performance metrics that support Army goals requires analysis of how different metrics would affect recruiter behavior and, in turn, recruiters' contributions toward achieving the Army's goals. The authors evaluate traditional performance metrics, such as number of contracts signed per month per recruiter, and find that they do not adequately measure recruiter effort, skill, and productivity. They then develop a "preferred performance metric" that takes into account the difficulty of recruiting different types of youth in various markets. Using a performance metric that better reflects Army values and more accurately assesses recruiter effort and skill would have significant benefits. However, because the recruiter reward system is deeply engrained, the authors propose modest, gradual changes to the system--for example, improving mission allocation algorithms to reflect variations in market quality and differences in market segments and lengthening the performance evaluation window to at least six months to reduce emphasis on monthly station-level mission accomplishment.
Local Note:
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2017. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
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