Cover Page -- Title Page -- Copyright Page -- Dedication -- Contents -- Acknowledgments -- Introduction: The Parable -- Putting Candidates at Ease and Building Rapport -- PART I: Interview Questions to Identify High-Performance Candidates -- 1: For Openers: Five Traditional Interview Questions and Their Interpretations -- 2: Achievement-Anchored Questions: Measuring Individuals' Awareness of Their Accomplishments -- 3: Holistic Interview Queries: Challenging Candidates to Assess Themselves -- 4: Questions About Career Stability -- 5: Searching for Patterns of Progression Through the Ranks -- 6: Likability Equals Compatibility: Matching Candidates' Personalities to Your Organization's Corporate Culture -- 7: The College Campus Recruit -- 8: Millennials-The Future Generation of Your Workforce -- 9: The Sales Interview: Differentiating Among Top Producers, Rebel Producers, and Those Who Struggle to the Minimums -- 10: Senior Management Evaluations: Leaders, Mentors, and Effective Decision Makers -- 11: Pressure Cooker Interview Questions: Assessing Grace Under Fire -- 12: Generic Interview Questions Known to Challenge Candidates in the Final Rounds of Hire -- PART II: Selecting Candidates and Making the Offer -- 13: Reference-Checking Scenarios: Administrative Support Staff -- 14: Reference-Checking Scenarios: Professional/Technical Candidates -- 15: Reference-Checking Scenarios: Senior Management Candidates -- 16: Preempting the Counteroffer: Steering Candidates Clear of Temptation -- 17: Making the Offer and Closing the Deal: Questions to Ensure That Candidates Accept Your Job Offers -- PART III: Key Interviewing, Reference-Checking, and Recruitment Issues -- 18: Staying Within the Law: Interview Questions to Avoid at All Costs! -- 19: Telephone Screening Interviews: Formats and Follow-Ups for Swift Information Gathering.

20: Getting Real Information from Reference Checks -- 21: Background Checks -- 22: Reinventing Your Company's Employment Application -- 23: Recruitment Brochures: Engaging Invitations and Introductions to Your Company -- 24: Maximizing Your Recruitment Resources -- Interviewer's Checklist: The 96 Questions -- Index -- About the Author.