Cover -- Preface -- Contents -- Chapter 1 Project Management Overview -- 1.1 Introduction -- 1.2 Challenges in Project Management -- 1.3 Role of Liberalization and Globalization -- 1.4 Foreign Investment in Projects -- 1.5 Project Imports and Import Substitution -- 1.6 Forms of International Business -- 1.7 Public Sector Projects -- 1.7.1 The Importance of 3E's -- 1.7.2 Disadvantages of Public Corporations -- 1.8 Project Management vs. Functional Management -- 1.9 Types of Production Systems With Different Degrees of Flexibility -- 1.10 Comparison of Project and Typical Business -- 1.11 Zero Date of a Project -- 1.12 Pre-Project Activities -- 1.13 Project Activities -- 1.13.1 Advance Actions -- 1.14 Performance Indicators -- Chapter 2 Concepts of Project Management -- 2.1 Project Characteristics -- 2.2 Project Objectives and Functions -- 2.3 Project Classification -- 2.4 Project Life Cycle -- 2.4.1 Project Life Cycle Curve -- 2.4.2 Project Visibility -- 2.4.3 Project Cycle for an Engineering Project -- 2.5 Project Management Definition -- 2.6. Elements of Project Management -- 2.7 Techniques for Project Management -- 2.8 Roles and Attributes for Project Manager -- Chapter 3 Project Selection and Initiation -- 3.1 Government Regulations -- 3.2 Project Identification -- 3.2.1 Tapping of Project Ideas -- 3.2.2 Identify Potential Problems -- 3.3 Project Screening and Selection Criteria -- 3.3.1 Preliminary Screening -- 3.3.2 Selection Criteria -- 3.4 Investment Alternatives Evaluation -- 3.4.1 Payback Put off or Recoupment Period -- 3.4.2 Net Present Value -- 3.4.3 Average Rate of Return -- 3.4.4 Internal Rate of Return -- 3.4.5 Benefit to Outflow Ratio -- 3.4.6 Accounting Rate of Return -- 3.4.7 Dept Service Coverage Ratio -- 3.4.8 Social Profitability (SP) -- 3.4.9 Break Even Analysis -- 3.4.10 Profitability Index.

3.5 Establishing the Project Scope -- 3.6 Project Feasibility Report -- 3.6.1 Detailed Project Report (DPR) -- 3.7 Market and Demand Study -- 3.8 Primary and Secondary Information -- 3.8.1 General Sources of Secondary Information -- 3.8.2 Primary Information -- 3.9 Social Cost Benefit Analysis (SCBA) -- 3.9.1 Approaches to SCBA -- 3.10 Project Cost Estimates -- 3.10.1 Accuracy of Costs with Types of Estimates -- 3.10.2 Comparison of Cost Estimation and Costing (Cost Accounting) -- 3.11 Cost-Benefit Analysis (CBA) -- 3.11.1 CBA Might Include the Following -- 3.11.2 Cost-Benefit Analysis Steps -- 3.12 Source of Finance -- 3.13 Financial Structure -- 3.14 Financial Institutions -- 3.14.1 National Financial Institutions -- 3.14.2 Foreign Financial Institutions -- 3.15 Demand Forecasting -- 3.15.1 Time Series Projection Method -- 3.15.2 Casual Method -- 3.15.3 Linear Trend Using Least Square Method -- Chapter 4 Project Planning: A Systems Approach -- 4.1 Project Planning -- 4.2 Concept of Systems -- 4.2.1 System Characteristics -- 4.3 Types of Systems -- 4.4 Information Bound System -- 4.5 Design of Systems -- 4.6 Project Management System -- 4.7 Work Breakdown Structure (WBS) -- 4.7.1 Work Breakdown Structure Development -- 4.7.2 Decompose WBS -- 4.8 Organizational Breakdown Structure (OBS) -- 4.9 Resource Planning -- 4.10 Schedule Development -- 4.10.1 Schedule Inputs -- Chapter 5 Organizing Human Resources -- 5.1 Delegation -- 5.1.1 What to Delegate? -- 5.1.2 When to Delegate? -- 5.1.3 How to Delegate? -- 5.2 Documenting Project Authority -- 5.3 Motivation -- 5.3.1 Moslow's Hierarchy of Needs -- 5.3.2 ERG Theory -- 5.3.3 Theory X and Theory Y -- 5.4 Organization Structures -- 5.4.1 Line and Staff Organization -- 5.4.2 Consultant as Project Manager -- 5.4.3 Project Management as Specialized Staff Function -- 5.4.4 Matrix Organization.

5.4.5 Task Force Organization -- 5.4.6 Totally Projectized Organization -- 5.5 Comparison of Functional, Matrix and Project Organization -- 5.6 Project Manager's Duties: Multidisciplinary in Nature -- 5.7 Methods and Techniques for Developing Project Managers -- Chapter 6 Project Direction, Co-Ordination and Control -- 6.1 Work Schedule -- 6.2 Bar Chart -- 6.3 Management Efforts Schedule -- 6.3.1 Project Direction -- 6.3.2 Project Co-ordination -- 6.3.3 Project Control -- 6.4 Progress Measurement -- 6.4.1 Project Expedition and Follow-up -- 6.5 Project Control Through Line of Balance (LOB) -- 6.6 Committed Activity Targets and Reserved Activity Targets (Cats and Rats) -- Chapter 7 Contracts Management -- 7.1 Introduction -- 7.2 Contracts -- 7.3 Tender -- 7.3.1 Factors Effecting Tender -- 7.4 Tendering Procedure -- 7.4.1 Pre-qualification of Contractor -- 7.4.2 Preparation of Tender Documents -- 7.4.3 Receipt and Evaluation of Tenders -- 7.4.4 Selection of Contractor -- 7.4.5 Seller's Frustrations -- 7.5 Role of Responsibility, Reimbursement and Risk in Contracts -- 7.5.1 Responsibility or Scope of Work -- 7.5.2 Reimbursement -- 7.5.3 Risk -- 7.6 Types of Contracts -- 7.6.1 Turn-key Contract -- 7.6.2 Piece-work Contract -- 7.6.3 Lump-sum Contract -- 7.6.4 The Cost Plus Percentage Contract -- 7.6.5 Labour Contract -- 7.6.6 EPC (Engineering, Procurement and Construction) -- 7.7 Types of Reimbursements vs Types of Contracts -- 7.8 Sub-Contract -- 7.9 Team Building -- 7.10 Earnest Money Deposit (EMD) -- 7.11 Retention -- 7.12 Letter of Intent (LOI) -- 7.13 Ensuring Better Contract Management -- 7.14 Boot Projects -- 7.14.1 The Major Components of BOOT Project Include -- 7.14.2 Projects Suitable for BOOT Contracts -- 7.14.3 Advantages of BOOT Projects -- Chapter 8 Project Management Performance and Close Out -- 8.1 Factors Influencing Project Success.

8.2 Factors Responsible for Project Failure -- 8.3 Performance Indicators -- 8.3.1 Time Overrun -- 8.3.2 Cost Overrun -- 8.3.3 Project Sickness -- 8.3.4 Productivity as Performance Indicator -- 8.3.5 Value as Performance Indicator -- 8.4 Approaches to Performance Analysis -- 8.5 Performance Improvement -- 8.5.1 Do It Yourself Trap -- 8.5.2 The Turn-key Trap -- 8.6 Project Close Out -- 8.6.1 Administrative Closure -- 8.6.2 Financial Closure -- 8.6.3 Financial Audit -- 8.6.4 Celebration of Success -- Chapter 9 Network Techniques -- 9.1 Transition from Gantt Chart to Network Diagram -- 9.2 Problems with the Bar Charts -- 9.3 Scheduling -- 9.3.1 Advantages of Network Scheduling -- 9.4 Network Based Scheduling Techniques -- 9.5 Steps in Using Network Techniques -- 9.6 Some of the Assumptions in Pert or CPM are Given Below -- 9.6.1 Symbols Used in Network -- 9.7 Precedence Relationships -- 9.8 Networking Conventions: AON and AOA -- 9.9 Rules for Network Construction -- 9.10 Fulkerson Rules for Numbering Nodes -- 9.11 Statistical Method of Deriving: Single Time Estimate -- 9.12 Determination of Floats and Slack Times -- 9.12.1 Total Float -- 9.12.2 Free Float -- 9.12.3 Independent Float -- 9.12.4 Event Slacks -- 9.12.5 Time Scale Representation of Floats and Slacks -- 9.13 Critical Path -- 9.13.1 Forward Pass (ES, EF) -- 9.13.2 Backward Pass (LF, LS) -- 9.14 Probability of Completion Time -- 9.15 Crashing of Network (Time Cost Relationship) -- 9.16 CPM Updating a Project -- 9.16.1 Data Required for Updating -- 9.17 Resource Allocation -- 9.18 Resource Smoothing -- 9.19 Illustrative Case Study -- Chapter 10 Material Requirement Planning -- 10.1 Drawbacks of Service Levels and Safety Stock Computations -- 10.2 Type of Inventory -- 10.3 MRP Versus Order-Point Systems -- 10.4 Aggregate Planning -- 10.5 Material Requirement Planning (MRP or MRPI).

10.6 Capacity Requirement Planning (CRP) -- 10.7 Bill of Materials (BOM) -- 10.8 Master Production Schedule (MPS) -- 10.9 Benefits of MRP -- 10.9.1 Limitations of MRP -- 10.10 Closed Loop MRP -- 10.11 Manufacturing Resource Planning (MRP II) -- 10.12 Comparison Between MRP-I and MRP-II -- 10.13 Enterprise Resource Planning -- 10.13.1 Evolution of ERP -- 10.14 Supply Chain Management -- 10.15 Business Process Re-Engineering (BPR) -- 10.15.1 The 7 R's of Re-engineering -- 10.15.2 Principles of Re-engineering -- 10.15.3 The Re-engineering Process -- Chapter 11 Internet and E-Commerce -- 11.1 History of Internet and Web -- 11.2 Internet -- 11.3 Network of Networks -- 11.4 Common Protocols Used in Internet -- 11.5 Common Use of Internet -- 11.5.1 Electronic Mail -- 11.5.2 Usenet -- 11.5.3 Telnet -- 11.5.4 IRC (Internet Really Chat) -- 11.5.5 File Transfer Protocol -- 11.5.6 Archie -- 11.5.7 Gopher -- 11.5.8 Veronica -- 11.5.9 World Wide Web -- 11.6 Internet Address -- 11.7 Intranet -- 11.8 Commercial Benefits of Internet -- 11.8.1 A Very Large Potential Customer Base -- 11.8.2 Augmented Revenue Potential -- 11.8.3 Reduced Costs -- 11.8.4 An Efficient and Swift Time to Market -- 11.8.5 Improved Customer Relations -- 11.8.6 Faster Customer Response -- 11.8.7 Enriching Information and Compelling Shopping Experience -- 11.8.8 Self-service -- 11.8.9 Advertising -- 11.9 Electronic Commerce (E-Commerce) -- 11.10 E-Cash -- 11.11 Electronic Data Interchange (EDI) -- 11.12 Information Technology Act -- Chapter 12 Total Quality Management -- 12.1 Introduction -- 12.2 What is Quality? -- 12.2.1 Definition -- 12.3 Characteristics of Quality -- 12.4 Quality Attributes for Products and Services -- 12.4.1 Five Major Quality Attributes for Services -- 12.5 Cost of Quality -- 12.6 Traditional View of Costs and Zero Defect Costs -- 12.7 Evolution of Quality Management.

12.8 TQM Definitions.