Communication Skills : Stepladders to Success for the Professional.
Title:
Communication Skills : Stepladders to Success for the Professional.
Author:
Ellis, Richard.
ISBN:
9781841502984
Personal Author:
Edition:
2nd ed.
Physical Description:
1 online resource (210 pages)
Contents:
Front Cover -- Preliminary Pages -- Contents -- Acknowledgements -- 1 Introduction to New Edition -- 2 Skills Development -- 3 Interpersonal Skills -- 4 Before You Start Communicating: Your Audience -- 5 Listening and Interviewing -- 6 Being Interviewed -- 7 That Favourite - The Telephone -- 8 Assertiveness, Styles of Communication and Managing Conflict -- 9 Negotiation -- 10 Communication in Groups -- 11 Communicating In and Out of the Chair -- 12 Communicating on your Feet: Presenting Yourself to Others -- 13 Communication via the Keyboard: The Ingredients of Effective Writing -- 14 The Process of Writing -- 15 Specific Types of Writing -- 16 Creativity in your Communication -- 17 Keeping up the Progress -- General Reading on Communications -- Back Cover.
Abstract:
Essential reading for young professionals on the first rung of their career ladders, this second edition is an up-to-date and invaluable guide to improved communication skills, designed to develop the ambitious individual's prospects in their chosen profession. Tackling a broad range of different communication skills in careful detail, the book also contains guidance for the ongoing development of these skills, and is useful for professionals at every level of competence in communicating. Ellis promotes reflection and participation through exercises, encouraging not just passive reading, but active engagement.The volume has wide coverage - from making presentations, producing a concise CV and negotiating and asserting to debate on current issues of the real effectiveness of e-mail and PowerPoint versus face-to-face communication: issues very relevant to the contemporary work place. Drawing from experiences in his own successful communications training and consultancy business, Ellis bases his advice on the most recent developments in communications research, and clarifies with examples of current professional practice, making Communication Skills the essential aid to career advancement.
Local Note:
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2017. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
Genre:
Electronic Access:
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