ICTs, Citizens and Governance : After the Hype!.
Title:
ICTs, Citizens and Governance : After the Hype!.
Author:
Meijer, A.J.
ISBN:
9781607504085
Personal Author:
Physical Description:
1 online resource (288 pages)
Series:
Innovation and the Public Sector ; v.14
Innovation and the Public Sector
Contents:
Title page -- Authors -- Contents -- ICTs, Citizens & Governance: After the Hype! -- Hypes: Love Them or Hate Them -- Part A. ICTs and Citizens -- Citizen Government Interaction: The Promise of the E-Channel -- Online Discussion on Government Websites: Fact and Failure? -- Does Transparency Lead to Better Education? The Effects in the Netherlands of Publishing School Performance Indicators on the Internet -- Governments and Multi-Channeling: Channel Positioning Strategies for the Future -- Service Transformation Towards Citizen-Centric Government? The Evolution of a Smart Card Application in UK Local Government -- Has Incrementalism Murdered the Hype? An Assessment of the Potential and Actual Use of Geographical Information Systems in Policy Design -- Part B. ICTs and Relations Between Public Organizations -- Fostering the Information Society Through Collaborative E-Government: Digital Community Centers and the E-Learning Program in Mexico -- Coping with 'Co-Location': Implementing C2000 and GMS in the Dutch Police Region 'Hollands Midden' -- Stuck in the Middle? Dutch Provinces in the Information Society -- Designing a Decision Support System for Urban Infrastructure Decision Making -- E-Government in Flemish Municipalities -- Information Sharing and Public Health: A Case-Based Look at the ICT Expectations-Reality Gap -- Government by Wire: Distance, Discourse and the Impact of Technology -- Part C. Conclusions -- The Myths and Ceremonies of E-Government: Beyond the Hype of a New and Better Government? -- The Perspective of Network Government: The Struggle Between Hierarchies, Markets and Networks as Modes of Governance in Contemporary Government -- Unraveling and Understanding the E-Government Hype -- Author Index.
Abstract:
ICTs, Citizens and Governance: After the Hype! aims to help researchers and practitioners to understand hypes about ICT and government without becoming cynical. Hypes can be functional in triggering processes of change, but one should be able to distinguish a 'trigger' from a realistic set of expectations. This book combines an analysis of the discourse (in terms of hypes) with an analysis of practices (in terms of stable routines and relational patterns). The relation between the discourse and resulting changing is complex, situational and interpretable in multiple ways but certainly merits our attention. To provide a serious analysis of hypes, the editors present a diversity of empirical material relating to technologies and government processes. The technologies vary from network infrastructures to CRM software to web services. Government processes range from service delivery to inspections and policing. The wide variety of technologies observed results in an assessment of realistic effects upon the various government processes. This publication provides an overview of hypes, backlashes and realistic assessments. The editors hope it will lessen the naïveté of readers who have blind faith in technological potential. At the same time, they hope to make serious scientists who discard hypes as being irrelevant more interested in the role these hypes play in the social construction of public administration in an information age.
Local Note:
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2017. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
Genre:
Electronic Access:
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