Contents -- About the Authors -- Foreword -- Foreword -- Introduction Education and Training: Becoming Interculturally Competent -- Part 1 Investigations of Intercultural Encounters and Learning -- Chapter 1 Cultures of Organisations Meet Ethno-linguistic Cultures: Narratives in Job Interviews -- Chapter 2 Exporting the Multiple Market Experience and the SME Intercultural Paradigm -- Chapter 3 Evolving Intercultural Identity During Living and Studying Abroad: Five Mexican Women Graduate Students -- Chapter 4 Becoming Interculturally Competent in a Third Space -- Part 2 Reflections on Teaching and Learning Programmes -- Chapter 5 A Critical Perspective on Teaching Intercultural Competence in a Management Department -- Chapter 6 Applying the Principles: Instruments for Intercultural Business Training -- Chapter 7 Intercultural Teacher: A Case Study of a Course -- Chapter 8 Using 'Human Global Positioning System' as a Navigation Tool to the Hidden Dimension of Culture -- Chapter 9 Professional Training: Creating Intercultural Space in Multi-ethnic Workplaces -- Chapter 10 The Pragmatics of Intercultural Competence in Education and Training: A Cross-national Experiment on 'Diversity Management' -- Afterword Education, Training and Becoming Critical -- Index.