Contents -- Acknowledgments -- Introduction -- 1 What Is Leadership? -- A Brief Review of History -- Transformational Leadership -- Trust -- Transformational Leadership Model Components -- Communicating Direction -- Inspirational Motivation -- Problem Resolution -- Building the Team -- Context of Leadership -- Leadership Self-Assessment -- Career Enhancement Tool: Mentors -- 2 Leadership Style: Fit Your Style to Your Group -- How Leaders Lead in Each Stage of Group Development -- Stage One Leaders -- Stage Two Leaders -- Stage Three Leaders -- Stage Four Leaders -- Leaders as Members of a Group or Team -- Managing Up -- EFFECTIVE MEMBER CHECKLIST -- How Leaders Talk -- Effective Communication -- Challenges and Threats -- Change -- Vision -- Mission -- Values -- Goals -- Using Vision, Mission, and Values to Lead Others -- YOUR VISION, MISSION, AND VALUES -- Career Enhancement Tool: Scenario Planning -- 3 What Is Your Leadership Brand? -- Perception Is Reality -- How to Change Negative Perceptions -- Developing Trust -- A TRUST CHECK-UP -- Building Trust: Virtual Teams -- Working on Your Image over Time -- Career Enhancement Tool: Feedback -- 4 How Can You Build Influence and Power? -- Inspiring -- Negotiating -- Establish Goals and What You Have of Value to the Other Person -- Ask Questions to Understand What the Other Person's Interests Are -- Present Your Ideas Persuasively -- Get Commitment for What You Want -- Leveraging Relationships -- Using Authority and Information -- PRACTICING THE FOUR STYLES -- SOURCES OF POWER AND INFLUENCE -- Increasing Influence Through Communication -- Career Enhancement Tool: Intentional Storytelling -- 5 How to Handle Organizational Politics -- The Positives of Politics -- POLITICAL SELF-ASSESSMENT -- How Do You Learn Political Skills? -- How to Win at Politics.

Career Enhancement Tool: Avoiding Political Blunders -- 6 How to Motivate People -- Generations at Work -- Know Your People -- MOTIVATION ANALYSIS -- Provide Positive Feedback -- Use Inspirational, Motivational Language When Communicating -- Use Behaviors That Motivate -- People Who Resist Your Authority -- Other Difficult Situations -- Handling Difficult People -- The Staller -- The Emotional Hothead -- The Complainer -- The Backstabber -- Mr. Perfect -- Changing Your Reactions to Difficult People -- Career Enhancement Tool: Coaching Through the Generations -- 7 Personality and Leadership -- Coaching Tips for Introverts -- "Derailers"-When Good Turns Bad -- Assimilation Process -- Career Enhancement Tool: Resiliency -- Conclusion -- Notes -- Bibliography -- Recommended Reading/Resources -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- L -- M -- N -- O -- P -- R -- S -- T -- V -- Y -- About the Author.