Cover -- Contents -- List of Figures -- Foreword -- Introduction -- PART I The Credit Management Function -- 1 Credit Past and Future -- 2 The Financial Effects of Credit Management -- 3 Credit Policy and Organisation -- PART II Credit Terms and Conditions of Sale -- 4 Credit Terms and Conditions of Sale -- PART III Assessing Credit Risk -- 5 Assessing Risks in Trade Credit -- 6 Credit Ratings and Risk Categories -- 7 Predicting Corporate Insolvency by Computer -- 8 Insolvency Warning Signs -- PART IV Sales Ledger -- 9 Sales Ledger Administration -- 10 Computer Systems for Credit Management -- PART V Cash Collection -- 11 Collection of Trade Debts -- 12 Telephone Collection -- 13 Using Collection Agencies -- 14 Planning, Measuring and Reporting Debtors -- PART VI Credit Insurance -- 15 Domestic Market Credit Insurance -- 16 Export Credit Insurance -- PART VII Export Credit and Finance -- 17 Export Credit and Collections -- 18 Export Finance -- 19 Foreign Exchange -- PART VIII Consumer Credit -- 20 Retail Credit Management -- 21 Consumer Credit Law -- PART IX Commercial Credit Law -- 22 Legal Action for Debt Recovery in the County Court -- 23 Insolvency Procedures -- PART X Credit Services -- 24 Invoice Financing -- 25 Credit Cards -- 26 Sales Finance and Leasing -- Appendix -- Index.