INTRODUCTION -- The goal of this book -- CHAPTER 1: SOFTWARE ASSET MANAGEMENT: BOTH SIDES OF THE EQUATION -- Overview -- Compliance: the delicate balance that rules software commerce -- True value: the software consumer's continual quest -- Software as a service -- The software product life cycle -- Associated life cycles -- Critical measurements required for software asset management -- CHAPTER 2: CURRENT APPROACHES IN BOTH PROCESS AND TECHNOLOGY -- The people -- The process -- Hard enforcement -- Soft enforcement -- CHAPTER 3: WHAT IS ISO/IEC 19770? -- Oh no! Not another standard! -- A quick view of the ISO/IEC 19770 standard -- CHAPTER 4: INTRODUCTION TO THE SWID TAG -- ISO/IEC 19770-2 software ID tag functionality -- Operational breakdown -- CHAPTER 5: IMPLEMENTATION OF THE ISO/IEC 19770-2 PROCESS -- ISO/IEC 19770 general guidelines -- Basic process -- Understanding the deployment/functional model -- Designing the tags to match the functional deployment model -- Indicating the presence of an application deployment -- Create the tagging directories -- CHAPTER 6: THE ISO/IEC 19770-2 SWID TAG DATA FUNDAMENTALS -- ISO/IEC 19770-2 mandatory tag elements -- ISO/IEC 19770-2 optional tag elements -- ISO/IEC 19770-2 extended identity elements -- CHAPTER 7: SWID TAG CERTIFICATION REQUIREMENTS -- TagVault.org -- Overview of certification -- US Federal Government draft GSA/DoD requirement -- Certification levels -- Base certification requirements -- Asset management certification -- Additional validation by Symantec Corporation -- CHAPTER 8: ISO/IEC 19770-3 CONSIDERATIONS -- Proposed ISO/IEC 19770-3 software entitlement ID tag functionality -- Inside the SWEID tag -- CHAPTER 9: SOFTWARE FEATURE DESIGN RELATED TO SWID/SWEID TAG MANAGEMENT FOR TAG CREATORS AND MODIFIERS -- The software life cycle -- Product tagging and integration life cycle.

How to analyse your product then design SWEID and SWID tags -- How to use the tags -- CHAPTER 10: SWID AND SWEID TAG MANAGEMENT FOR CONSUMERS -- The software life cycle -- Usage, upgrades and renewals -- The reconciliation point -- Overcoming the inertia of ISO/IEC 19770 adoption by software publishers -- SWID tag retrofitting, saving on reconciliation expense -- Conclusion -- APPENDIX: ISO/IEC 19770-2:2009 XML SCHEMA DEFINITION (XSD) -- GLOSSARY -- ITG RESOURCES.