Understanding Emotional Intelligence : Strategies for Boosting Your EQ and Using it in the Workplace.
Title:
Understanding Emotional Intelligence : Strategies for Boosting Your EQ and Using it in the Workplace.
Author:
Kay, Frances.
ISBN:
9780749459376
Personal Author:
Edition:
1st ed.
Physical Description:
1 online resource (240 pages)
Contents:
Contents -- About the authors -- Introduction -- 01 Emotional intelligence explained and illustrated -- 02 Emotional intelligence building blocks -- 03 Ten character traits of emotionally intelligent people and ten of those who are not -- 04 Emotions and their impact on work and life -- 05 Emotional intelligence and the roles people play -- 06 The evolution of an emotionally intelligent organization -- 07 Emotional intelligence blind spots -- 08 Persuasiveness in business -- 09 Emotional intelligence and 20 business situations you could face -- PART A - Busines efectivenes -- PART B - Personal efectivenes in a busines context -- 10 Emotional intelligence and the personal situations you face -- 11 The importance of emotional intelligence in the world of social media and mobile communications -- 12 Measuring your emotional intelligence -- Index.
Abstract:
Understanding Emotional Intelligence explains that by using your emotions to their best advantage you can reduce stress, better understand people and be more successful. With models and examples it explains the key concepts and applications of without the jargon.
Local Note:
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2017. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
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