Contents -- Biography -- Acknowledgements -- Preface -- Introduction -- 01 Don't mistake the 'business as usual' mindset for that suited to delivering change -- Case study -- What this means -- The consequences of ignoring the imperative -- The solutions -- Conclusion -- Summary -- 02 Prioritize what matters most -- Case study -- What this means -- The consequences of ignoring the imperative -- The solutions -- Conclusion -- Summary -- 03 Delegate, but do not abdicate, responsibility -- Case study -- What this means -- The consequences of ignoring the imperative -- The solutions -- Conclusion -- Summary -- 04 Articulate and communicate the vision -- Case study -- What this means -- The consequences of ignoring the imperative -- The solutions -- Conclusion -- Summary -- 05 Justify every investment -- Case study -- What this means -- The consequences of ignoring the imperative -- The solutions -- Conclusion -- Summary -- 06 Accept that things will change -- Case study -- What this means -- The consequences of ignoring the imperative -- The solutions -- Conclusion -- Summary -- 07 Manage productivity, not activity -- Case study -- What this means -- The consequences of ignoring the imperative -- The solutions -- Conclusion -- Summary -- 08 Keep your suppliers close -- Case study -- What this means -- The consequences of ignoring the imperative -- The solutions -- Conclusion -- Summary -- 09 Take corrective action -- don't just write about it -- Case study -- What this means -- The consequences of ignoring the imperative -- The solutions -- Conclusion -- Summary -- 10 Identify and mitigate risks before it is too late -- Case study -- What this means -- The consequences of ignoring the imperative -- The solutions -- Conclusion -- Summary -- 11 Making effective project management second nature -- Establishing the case for change.

Obtaining a mandate for change -- Justifying the investment -- Delivering the change -- Enjoying the benefits -- Index.