SAP® Business ONE Implementation -- Table of Contents -- SAP® Business ONE Implementation -- Credits -- About the author -- About the reviewers -- Preface -- What this book covers -- Section 1 - SAP Express Implementation -- Section 2 - Implementing SAP Business ONE in your own Company -- What you need for this book -- Who this book is for -- Conventions -- Reader feedback -- Customer support -- Errata -- Piracy -- Questions -- 1. Getting Ready to Implement SAP Business ONE -- Setting the stage for the book-how does your business "tick" -- Sales leads and follow-up -- Delivery -- Inventory -- Warehouse -- Service and support -- Manufacturing -- E-commerce -- Industry -- ROI and budget for your own system -- What this chapter will cover -- Toolbox for your business -- Identify the problem areas-asking the right questions -- Solutions for problem areas-paper and pencil -- Proven examples-case study -- Fix It-project plan and tips -- The case study-why your company is like the "Lemonade Stand" -- Start with a piece of paper -- SAP Business ONE-a business engine -- Introducing key terms and concepts -- Real-time information instead of islands of data -- Positioning SAP Business ONE against mySAP-All-In-One and Business ByDesign -- Real-world note -- Business hell versus profitable growth -- What is profitable growth -- What is real time -- Establish metrics-the cost of no investment -- Designing "metrics" for your own business -- What is prototyping -- The virtual enterprise -- SAP 100-word definition of SAP Business ONE -- Why projects fail? -- Summary -- 2. SAP Business ONE Express Implementation Walk-through -- Configuring a new SAP Business ONE company Lemonade Stand Inc. -- Prerequisites for the case study -- Options to configure a system quickly -- The ad hoc prototyping method -- Use a template database -- Use an industry solution.

Perform a thorough analysis -- Problems with this simple example -- Future way for SAP implementation -- Your own project -- The Lemonade Stand case study -- Company Name -- Database Name -- Local Settings -- Chart of Accounts -- Base Language -- Define Posting Periods -- Walk-through configuration -- Choose Company -- Exchange Rates and Indexes -- Company details and settings -- Company details -- What is the valuation method? -- Essential configuration parameters -- G/L Account Determination -- Default payment terms for banking -- Tax -- Payment terms for customers and vendors -- Setting the stock system -- Getting ready for transactions -- Business partners and marketing documents -- Office integration -- Don't rush-details will always catch up -- Business partner master data -- Add sales people -- Item groups -- Almost done -- Sales stages -- Entering master data -- Transaction digestion -- Summary -- 3. Reporting and Analysis: Getting Ready for Growth -- Reporting architecture -- Reporting requires a forward-looking vision -- Real-time reporting -- What is BI-business intelligence? -- The difference between data and information -- User-defined fields -- API programming and certified add-ons -- How to create a UDF? -- Adding a UDF to Marketing Documents -- How can the new field be used for reporting? -- Developing an efficient UDF concept -- Components of a reporting strategy -- Establishing the data collection framework for your project -- Report delivery based on information requirements -- SAP Business ONE reporting tools "hands-on" -- SQL for managers -- Using the Query Generator -- Using the Query Wizard -- Drag and relate -- Alert system -- XL Reporter and Crystal Reports -- XL Reporter add-on -- Summary -- 4. Creating a Project Plan using the SAP Accelerated Implementation Plan -- Project management background -- Let's define the goal.

Project codename -- Task lists -- The limited resources -- Progress reporting and controlling using checklists -- Project management resources -- Step-by-step SAP project plan preparation -- Hands-on activity -- How to speed things up? -- The perfect project -- The SAP procedural model -- The big SAP "procedural model" -- The SAP Accelerated Implementation Program -- Project milestones based on the Implementation Blueprint -- Phase 1: Handover from Evaluation -- Handover -- Kick-off meeting -- Create a project binder -- Hands-on again-starting your implementation blueprint -- Project binder and documents -- Documents for tasks -- Phase 1 documents -- Phase 2 documents -- Phase 3 documents -- Phase 4 documents -- Phase 5 documents -- Project plan for Phase 1 -- Phase 2: Analysis and Design -- Dividing the analysis into subjects -- Project plan for Phase 2 -- Phase 3, 4, and 5: Installation and Customization, Handover, and Training -- Project Plan for Phase 3 -- Project plan for Phase 4 -- Project plan for Phase 5 -- The project plan-the main outline -- The project plan and issue log management -- Summary -- 5. Business Process Analysis and SMBs -- Being a business architect for your own SAP solution -- Business process analysis is used for strategy -- Business process analysis is used for requirements analysis -- How to talk to your ERP system -- Using business process analysis tools for your business -- Time-lined organizational chart -- "Lemonade Stand"-key success factors -- Defining your own "key success factors" -- The Lemonade Stand strategy -- Your own "strategy" -- The Lemonade Stand "time-lined organizational chart" -- Your own "time-lined organizational chart" -- Painting a coherent picture from a set of yellow sticky notes -- The "international language of ERP" -- The EPC "Event-driven Process Chain" notation -- What is a process?.

Designing the "core processes" for your business -- Sales process and distribution center core processes for the "Lemonade Stand" -- Finalizing your own "core processes" -- Project status-where are we now? -- Phase 1: Handover from Evaluation "Lemonade Stand" -- Phase 1: Your project -- Phase 2: Analysis and Design "Lemonade Stand" -- Phase 2: Your project -- Phase 2: Process analysis results "Lemonade Stand" -- The sales process chart -- The service call process chart -- The purchase order process chart -- The MRP -- The warehouse process -- Putting it all together for your own project -- Phase 2 "Analysis and Design" completion -- Solution architecture for "The Lemonade Stand" -- Define authorizations and data ownership -- Master data -- Summary -- 6. Implementing an Integrated Sales Strategy -- What you will learn about SAP Business ONE sales in this chapter -- History of CRM -- Positioning CRM in your company -- Customer touch points -- CRM is a strategy -- Integrated information and data discipline for reporting -- Defined workflow -- Collaborative team work -- Summarizing the success factors for a CRM strategy -- The "360 +ONE" sales strategy -- Implementing the 360 +ONE sales strategy with SAP Business ONE -- Integrated sales workflow -- Consistent workflow-sales stages -- Sales opportunities -- Sales stages -- Sales quotation -- Configuring alternative items -- Configuring volume discounts -- Collaboration activities -- Sales opportunities and service calls -- Summary of the SAP CRM workflow -- Sales opportunity reports -- Critical analysis of the SAP Business ONE sales functionality -- Summary -- 7. Logistics and Supply Chain Management -- Goals of this chapter -- Logistics key terms -- Current trends and success factors -- Logistics success factors -- Green-information-collaboration -- Inventory optimization = investment optimization.

Lead time management -- Warehouse management -- Barcode system to minimize errors -- RFID-the next generation barcode -- EDI -- Project plan progress -- What to do now in your own project -- Case study-inventory optimization and warehouse management -- Inventory forecasting with SAP Business ONE -- SAP MRP -- SAP MRP forecasts -- Item master settings for MRP -- Change Log-a hidden but sophisticated feature -- Document Settings-the driver for inventory and warehouse management -- SAP MRP wizard -- Problems with the SAP Standard MRP planning method -- Advanced inventory optimization -- Inventory optimization-establishing stocking value -- Purchase order cycle and warehouse management -- Inventory valuation and General Ledger postings -- Moving Average -- Standard -- FIFO -- Goods receipt processing in SAP -- Delivery processing in SAP -- Package definition -- Processing a delivery using packages -- Integrating barcode and warehouse management -- Advanced warehouse management -- Warehouse mobile scanner solution -- Distribution platform -- How does the logistics integration system work -- Summary -- 8. Competitive Service and Contract Management -- What we will learn in this chapter -- Key terms -- Service contract templates -- Serial number contract -- Customer contract -- Item group contract -- Customer equipment card -- Service calls -- Queues -- Knowledge base -- Core features -- Project plan status -- Your project -- Case study-step-by-step implementation -- Summary of the service workflow -- Service reports -- Limitations -- Job Costing add-on by Enprise -- Advanced service functionality using ServiceONE by Navigator -- Optimized SAP form views -- Field service -- Billing and revenue recognition -- SAP service module functionality available via add-ons -- Summary -- 9. Data Migration Scenarios:What to Migrate and How.

What you will learn about data migration.